Customer Support
Customer Support
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Job Description
Job Opportunity: Bilingual Customer Support (Croatian English)
Location: Athens Greece
Job Type: FullTime Permanent Contract
Working Hours: Monday Sunday 08:00 17:00
OnSite
Salary: 1100 Gross per month
Company Overview:
The company is a global leader in customer experience and technology solutions and were looking for enthusiastic and dedicated team members to join us! With modern office premises located near the Intercontinental Hotel and Generali Insurance building in the heart of Athens.
Key Responsibilities:
- Providing highquality customer support in Croatian and English
- Assist customers via phone email or chat ensuring their needs are met
- Resolve inquiries efficiently and professionally maintaining the companys standards for customer satisfaction
- Collaborate with the team and management to ensure seamless service delivery
Training:
- 3 weeks of comprehensive training to get you up to speed and ready for success in your new role
Benefits:
- 14 salaries annually (12 regular plus 1 at Easter and 1 split between Summer & Christmas)
- Private Health & Life Insurance
- Performance Bonus
- 25 days of annual leave
- Monthly meal voucher ticket worth 50 for all projects
- Permanent fulltime contract
- Opportunity for career growth and development
Additional Allowances & Relocation Support:
- Relocation support: Up to 300 for those relocating from abroad
- Accommodation: 3 weeks of hotel accommodation near the office for those relocating
- Legal support: Assistance with hiring documents and residence card application
Requirements:
- EU citizenship or valid residence card with full market access
- Fluent in Croatian and English (written and spoken)
- Availability to work onsite for a minimum of 3 months (remote work not available during this period unless a confirmed internet connection and residence in Greece)
- Candidates must be based in Greece or willing to relocate to Athens
Location Details:
- Office is located in Central Athens easily accessible via public transport (just 20 minutes from the Intercontinental Hotel).
Employment Type
Full Time
