Job Title: ASSOCIATE MANAGER/ SR. ASSOCIATE MANAGER DIGITAL PROJECT MANAGER1
Job Location: Bengaluru Karnataka India
Job Location Type: Onsite
Job Contract Type: Fulltime
Job Seniority Level: MidSenior level
At Lilly we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis Indiana. Our employees around the world work to discover and bring lifechanging medicines to those who need them improve the understanding and management of disease and give back to our communities through philanthropy and volunteerism. We give our best effort to our work and we put people first. We’re looking for people who are determined to make life better for people around the world.
Job Description
Digital Project Manager (DPM)
At Lilly we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis Indiana. Our 39000 employees around the world work to discover and bring lifechanging medicines to those who need them improve the understanding and management of disease and give back to our communities through philanthropy and volunteerism. We give our best effort to our work and we put people first. We’re looking for people who are determined to make life better for people around the world. Position Description: Lilly GCH team embarks on an exciting journey where we develop tactics like RTE CLM and animated ban. This role would require becoming a liaison between Marketers SALs Writers and Promotions Managers to create tactics through AEM and in home grown Tech platforms. The tactics and modules will be created using the Agile methodology as well as traditional waterfall approach hence the DPM should be efficient in stakeholder management communication overall owner of VVPM to effectively communicate the timelines to team members. The primary responsibility is to support Digital team as a project manager in implementing digital projects through our marketing material approval system with a focus on bringing accurate and compliant marketing materials to market quickly efficiently and on schedule. The primary role is to partner with brands internal partners affiliates to ensure quality speed and value throughout the Content Lifecycle with a focus on increased speed improved quality and reduction of rework. The Digital Project Manager serves as the main personal accountable for completing the digital projects correctly the first time and to provide appropriate feedback to the stakeholders to make the process as efficient as possible. The use of Wrike (the LMS project management tool) is a key component to this role. This role must focus on consistent and accurate use of Wrike ensuring all digital tactic workflows are monitored and completed through use of Wrike timelines. Continuous learning is an important aspect of this role relying on afteraction reviews metrics and documentation to improve the process. The associate is expected to be “partnershipminded” and a creative problemsolver who supports achievement of the brands and affiliates goals while seeking ways to apply process in the most effective manner. Key Objectives/Deliverables: Know Lilly’s processes brand strategies and tactics and support resources.
Understand Lilly’s culture organizational structure roles and practices.
Know Lilly’s products and services associated brand strategies and disease states.
Understand and anticipate workload down to tactic level using Wrike as the source of truth
Model strong knowledge of tactic lifecycle from project kickoff through withdrawal from the market
Demonstrate knowledge of tactic types and associated business rules
Comprehending systems software and project/content management tools such as Wrike and Veeva Vault
Partner with Promotions Managers and Strategic Account Leads and provide timelines regular status updates issues and mitigate the same.
Take ownership of the tactic review (MLRO) and development process in a timely manner into and out of initial development into and out of edits / revisions through testsend phase and finally through deployment phase
Have a thorough understating of Lilly's Quality processes and must be capable of understanding and applying these processes and requirements when executing their role
Surface issues with assets; surface questions about PCA feedback
Identifying ways to continuously improve processes by exploring opportunities to reduce costs and by documenting the rationale behind tactic decisions
Ask the right questions to your support team and supervisor and escalate quickly when required
Ability to take the entire tactic through planning until AFD/deployment
Ensure quality speed value and compliance throughout the Customer Information Materials Lifecycle
Work effectively with affiliates to understand needs goals and objectives of building digital tactics using modular content
Add value when attending critical brand planning meetings with affiliates to ensure tactics can meet brand teams’ expectations and timelines
Troubleshoot barriers and provide solutions to deliver digital projects on time
Identify ways to continuously improve processes by exploring opportunities to reduce costs and by documenting the rationale behind tactic decisions
Actively participate in deviation investigations and contribute to continuous improvement efforts as role dictates
Demonstrate Agile mindset while collaborating with the stakeholders Bring accurate and compliant insourced marketing tactics to market quickly efficiently and on schedule
Manage digital tactic review preparation and take ownership through the approval workflow as a core member of the Agile Brand team
Compliance on project management documentation/ log maintenance/ Wrike compliance. All tasks are assigned and serviced only through Wrike in the system.
Maintain accuracy and timely completion of Wrike tasks
Participate in Agile standup meetings retrospective meetings etc
Manage and track timelines for insourced tactics and key milestones
Through understanding of Stakeholder Management and collaborate with Promotions Manager (PM) Strategic Account Leads (SAL) and Affiliate Brand Teams on material review and approval processes
Anticipate potential problems by proactively communicating with brand teams Education Requirements: Bachelor degree with relevant work experience. MBA in Pharma/ IT/ Marketing from a reputed BSchool or Master in Pharma/ Biotechnology/ Life Science Domain is preferred. Work Experience:
3 years of experience in Pharma /Marketing/ Digital Marketing/ Vendor Management experience. 3 Years of experience in Digital Content Project Management (e.g. Emailers Web sites and Banners etc.) is preferable.
Experience on project management tools such as Wrike/ Workfront
Hands on experience on Veeva vault and other tech tools is preferable but not mandatory
Prior experience on Agile Methodology is preferable but not mandatory
Proven ability to be an agile learner who’s proactive daily
Demonstrated ability to be stress tolerant under a variety of work conditions
Hands on experience project management tools and methodologies
Create and manage projects on Project Management tools such as Wrike
Develop thorough plan
Monitor time and quality of deliverables
Identify communicate and mitigate risks
Ensure deadlines and objectives are met
Excellent communication skills (Oral & Written)
Use clear and concise and relevant language
Build strong partnership with internal and external stakeholders
Schedule weekly calls
Provide status reports proactively
Be open in communication and ask questions on processes with Account Managers and get clarity
Accept & Own responsibility of deliverables
Able to influence collaborate and work effectively on a team
Skilled at showing attention to detail with an eye toward quality and continuous improvement
Proven planning and organizational skills Additional Preferences:
Compliant with a passion for quality and continuous improvement
Proven planning organizational and problemsolving skills
Experience with agencies / external partner vendors
Expertise with Global/affiliate marketing materials approval processes (VVPM CIQ MLR)
Strong Project management skills
Ability to work within a team and as a strong team player
Experience in working in digital project management background is a plus
Background in working with large vendors and ensuring weekly status is maintained for all the tactics is a plus
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age race color religion gender sexual orientation gender identity gender expression national origin protected veteran status disability or any other legally protected status.
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