Market Response Representative

Job Title: Market Response Representative (English Korean and Japonese speaker)

Location: Seoul South Korea

Work Regime: Hybrid (2x office)

Step into a dynamic ecosystem where the future of business is created and lived every day. Be part of it!

At LUZA Group passion perseverance and the drive to excel define our path to success.

Founded in 2006 we are a Portuguese multinational with over 1200 talented professionals and a turnover surpassing 30M. With a strong presence in key marketsPortugal Spain Morocco Brazil Mexico the United States and Chinawe deliver innovative solutions in engineering IT design consulting Industry 4.0 training and recruitment. Our people and their talent power everything we do.

This is a moment of growth and opportunity. The future belongs to visionary minds. Will you join us

Overview / Summary:

We are looking for a Market Response Representative (MRR) to join our partners Inside Sales team. As a Market Response Rep you will play a crucial role in the inbound sales focusing on engaging with prospects who have already shown interest in the companys products or services. You will qualify the incoming leads that reach the company thought our website or other marketing activities and route the highquality qualified leads to the appropriate quotacarrying salesperson.

We are looking for someone who has good communication skills a strong work ethic and a desire to learn and grow in the sales field. If you are a selfmotivated individual with an interest in sales we encourage you to apply.

Responsibilities and Tasks:

• Engage with Marketing Qualified Leads (MQLs): Respond to leads generated through marketing efforts such as website inquiries content downloads and event registrations.
• Connect with the Leads: Reach out to customers through various channels like cold calls emails and social media.
• Qualify Leads: Assess the needs and interests of potential customers to determine if they are a good fit for the companys offerings.
• Nurture Relationships: Build and maintain relationships with prospects through timely followups and personalized communication.
• o Collaborate with Marketing and Sales Teams: Work closely with both teams to ensure a seamless transition of leads through the sales funnel.
• Stay Updated: Keep abreast of industry trends and product knowledge to effectively communicate with prospects.
• Provide Information: Share detailed information about the companys products or services to educate and engage potential customers.
• o Schedule Meetings: Set up appointments or demos for qualified leads with the sales team
• Use CRM and other Inside Sales related software: Track and manage all interactions with leads using customer relationship management (CRM) software.
• Report: Provide regular updates on sales activities and results to management.

Mandatory Requirements:

• Diploma bachelors or masters degree. Education in Chemistry Physics or another related field is valued but not mandatory.
• At least 1 to 2 years of experience in a sales or customer service role preferably in the industrial sector.
• Proficiency in CRM software and Microsoft 365 tools. Experience with other Inside Sales related tools is valued.
• Strong verbal and written communication skills.
• Ability to build and maintain relationships with existing and potential clients.
• Reasonable knowledge of sales techniques and strategies
• Strong problemsolving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales or other related fields
• Language skills: English Korean and Japanese languages are mandatory. Mandarin language is valued as complementary.
• Available for Hybrid or fully remote workplace.
• Available for at least 10% travel globally.

#VisionaryFuture Build the future join our living ecosystem!