System Manager Service Planning
System Manager Service Planning
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for passionate committed and serviceoriented individuals to join a dynamic team helping us to plan schedule and monitor IT processes and services within our batch processing framework. Our mission is to ensure the swift and efficient execution of IT batch processing chains meeting service levels and ensuring data readiness. Were committed to continuous improvement enhancing efficiency and automation to support sustainable growth in a challenging and rewarding environment.
Your key tasks
- Plan Design and Maintain: develop and manage complex batch processing chains
- Ensure Operational Standards: maintain standard operational conditions and update working instructions
- Oversee Batch Execution: control manage and escalate processing issues as needed
- Adhere to SLAs: ensure batch scheduling and processing comply with contractual service level agreements
- Drive Continuous Improvement: Identify and lead initiatives to increase process automation and efficiency
- Scheduler Tool Expertise: Serve as the goto reference for the use maintenance and evolution of the batch scheduler tools
Given that our work involves handling data in Switzerland we require applicants to be Swiss residents.
Qualifications :
- Batch Process Planning: Proven expertise in planning and executing batch processes
- Scheduler Tools Proficiency: Familiarity with one or more scheduling tools/solutions (e.g. ZENA)
- Planning and coordination: Experienced in coordinating batch scheduling changes during project deliveries and maintenance activities
- Flexible Availability: Willingness to work flexible hours including oncall duty public holidays and weekends
- IT skills: previous experience in one of the following areas:
- IT Service Delivery
- Batch engineering / Batch processing management
- Release management
- Language Skills: Fluent in English both written and spoken
It would be a real bonus if you have
- Avaloq Experience: Proven experience in one or more Avaloq technical operations roles
- Automation: Previous experience in service improvement and automation
Additional Information :
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire compensate and promote regardless of origin age gender identity sexual orientation or any other fantastic traits that make us all unique we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies and any unsolicited candidate submissions will be exempt from any payment expectations.
#LIHybrid
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
