Commercial Account Assistant
Commercial Account Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The company is seeking a detailoriented Commercial Account Assistant to join their team. This role is 100% servicebased with no sales quotas or cold calling involved. It is a crucial position that supports the efficient operation of their insurance services team ensuring clients receive topnotch assistance and seamless communication.
This position includes fully employerpaid Bronzelevel medical dental and vision benefits for employees as well as an IRA. Additional premium benefits for dependents and spouses are available at cost.
Responsibilities
- Work closely with account managers to process claims policy changes cancellations payments renewals endorsements certificates of insurance and proposals.
- Communicate effectively with clients via phone and email to support a positive client experience by addressing inquiries and resolving issues promptly.
- Maintain accurate and complete client and policy records in the Agency Management System (Newton) while adhering to company protocols.
- Handle sensitive and confidential information with the utmost discretion complying with company policies and procedures.
- Process certificates and endorsements run audits and learn to remarket policies to carriers.
- Answer phones and assist with a variety of insurancerelated tasks.
- Train inoffice for the first 90 days with the potential for a hybrid schedule based on performance workspace suitability and ability to work independently.
Qualifications
- Must hold an active Property & Casualty (P&C) insurance license in Washington State.
- At least 2 years of experience in the insurance industry. Candidates with captive agency experience (e.g. Farmers State Farm Allstate American Family) are welcome but should be prepared for a servicefocused role that involves significant data entry phone work processing and policy remarketing.
- Strong attention to detail and ability to manage a variety of tasks in a fastpaced environment.
- Must reside within 3 miles of the office location.
- Stable job history; no frequent job changes.
If you are a servicedriven insurance professional looking to build your career with a dynamic team we encourage you to apply.
Employment Type
Full Time
