What do we have to offer you
- Competitive Salary
- Refer a Friend program 500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Group
- Excellent Room Employee Rates in all Minor Hotels properties worldwide
- Unlimited access to the eLearning platform
- Increased holiday entitlement for longservice employees
- Meals whilst on duty in our employee restaurant
- Employee Recognition Awards
- Employee Assistance Program mental health and wellbeing support
- Complimentary provision and laundry of uniforms
- Local employee discounted rates (Spa restaurant bar rooftop) for employees with friends and family.
Management responsibilities:
- As a member of LHW (Leading Hotels of the World) you are responsible for maintaining the standards as set by LQA (Leading Quality Assurance) and applying the Anantara Brand
- Demonstrate a strong leadership presence and take a proactive hands on role in order to identify and support department heads and colleagues at all levels
- To lead by example and remain passionate about creating highly energised teams
- Inspire the team to provide world class service and deliver exemplary and memorable experiences to all our guests.
- Retention by driving engagement and investing in development of the team.
- To carry our departmental audits to ensure LQA standards are followed at all times and the quality goal is achieved by all team members.
- To ensure that the Hotels Vision & Mission statement is communicated to the team
- Ability to work under pressure and delivery upon guest expectation and the expectations of the management and the team.
- To have a good financial acumen and awareness.
- To ensure that food cost and beverage costs are in line with the budget and forecast.
- To ensure that POS systems are kept up to date and menu items and prices are correct.
- To carry out month end procedures in line with company policies and guidelines.
- To ensure that areas of responsibility are clean and well maintained.
- To ensure that the ambience in departments (lights music and temperature) are controlled.
- To report defective materials and equipment to the appropriate departments.
- Ensure that all new initiatives are implemented in the agreed time frame.
- To ensure that personal objectives are set and achieved on a yearly basis.
- To attend meetings as required.
- To ensure there is management presence in all departments at all times.
- To ensure a consistently high level of security is well maintained throughout the Hotel.
- To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
- To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
- To ensure departmental sales are achieved in line with the hotel budget
- To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
- To provide support where necessary in other areas of the Hotel.
- To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
- Drives business results through revenue growth and cost savings efficiency.
People
- To assist in the recruitment and selection of F&B Managers
- To appraise managers in accordance with the agreed appraisal procedure.
- To ensure that all team members comply with the employee handbook.
- To oversee the Time Management System for reporting Managers and their teams
- To ensure holidays bank holidays and lieu time are managed for all team members.
- To ensure departmental daily briefings are carried out at relevant times.
- To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
- To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
- To ensure that all team members adhere to the hotels grooming procedures.
- To identify develop key team members and develop a succession plan in conjunction with Human Resources
- To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.
Specific Duties:
- To work with the Restaurant Manager Conference and Events Manager and Bar Manager and provide operational support to the departments.
- To be available to assist in any and all F&B outlets as required and support and plan for peak times
- To ensure that the purchasing and accountancy procedures are adhered to.
- To ensure stock takes are carried out and any deviances are acted upon in a timely manner.
- To ensure weekly departmental payroll forecasting is completed and that all rosters are in line with budget.
- To ensure that all F&B outlets are well organized daily for expected business levels
- To assist with carrying out regular HACCP Fire Health & Safety Audits.
- To ensure that all departments are familiar with cash handling credit policy and to ensure all controls are in place and adhered to.
- In conjunction with the Director of F&B review the bookings for all F&B departments and drive bookings for quieter periods to maximize revenue
- To create upselling programmes for the F&B departments.
- To measure the quality of the service and product according to LQA standards
Qualifications :
- Selfmotivated and sets a positive example for employees by their attitude and performance
- Demonstrates high levels of energy enthusiasm and professionalism
- Encourages the team towards Hotel and individual objectives and aims
- Shows concern for their team members and interacts with them in a positive manner
- Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
- Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
- Communicates in a structured and effective manner with their team
- Builds and sustains effective relationships with employees and customers
- Motivates inspires and empowers others to improved performance
- Fully knowledgeable and complaint with the leading Hotels of the World LQA program.
Additional Information :
All Candidates must have the right to work in Ireland
References:
All employment offers are made subject to us receiving two satisfactory references which could be:
- A corporate email and/or phone number or
- A letter in a headed paper signed by the manager / HR
We will not ask for reference details until you reach the interview stage.
Remote Work :
No
Employment Type :
Fulltime