Resilience Operational Centre Manager
Resilience Operational Centre Manager
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1 Vacancy
Job Description
The Resilience Operation Centre (ROC) provides oversight and support to the 1st line of defense (1LoD) to ensure compliance with resiliency policies driving best practices in line with current standards and regulatory requirements.
You will report to the Business Manager and focuses on the North America and Spanish Latam regions. It involves being a subject matter expert in areas like Technology Resilience/Recovery and Operational Resilience. You will support regional crisis management and provides 24/7 coverage in collaboration with other ROCs.
Key responsibilities include:
- You will assist 1LoD teams with technology and operational resilience through advice monitoring training and testing.
- You will support regional crisis management following the Global Crisis Management Framework.
- Contribute to the continuous improvement of resiliency processes and adapting to regulatory changes.
- Conduct resilience risk assessments and ensure corrective actions are taken.
- Promote efficiency by collaborating with other ROCs and automating processes.
- Keep informed of new resilience regulations through the Global Watchtower process.
- Implement industrystandard resilience practices across tech cyber and operations.
- You will build insights into regional resilience risks to improve service recovery.
- Manage crisis response and ensure appropriate actions are taken.
Key activities include planning testing consulting for 1LoD client/regulatory audits supporting M&A activities addressing Critical Supplier RSQ exceptions and responding to SME RFIs.
Qualifications :
Qualifications
- 5 years of experience working in IT areas related with business & operational continuity
- Experience with Resiliencedisciplines (Business Operational Cyber and Tech)
- Experience dealing with different partners and engagement with different part of the business
- Understanding of the ResilienceRegulatory Landscape
- Good and concise communications to a variety of stakeholders.
Additional Information :
This is a permanent hybrid role in Costa Rica. No relocation available.
Culture at Experian
Our uniqueness is that we value yours.
Experians culture people and environments are main differentiators. We take our peoples agenda very seriously. We focus on what matters; diversity and inclusion work/life balance flexible work development engagement collaboration wellness rewards & recognitions volunteering... the list goes on!
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
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Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful inclusive and diverse team where people love their work and love working together. We believe that diversity equity and inclusion is necessary to our purpose of creating a better tomorrow. For us this is The Power of YOU and it ensures that we live what we believe.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
