Assistant Front Desk Manager
Assistant Front Desk Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Assistant Front Desk Manager
Inspiring and engaging. As an Assistant Front Desk Manager you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations and ensure an exceptional guest journey.
What you will be doing:
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
- Coach and train front office employees
- Assist and perform all tasks of front desk operations
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue strategies and practices
- Flexible shifts may include mornings evenings weekends and holidays
Qualifications :
Your experience and skills include:
- Bachelors degree in a relevant field or a combination of equivalent education and/or experience is required.
- Ability to suggestively sell.
- Previous supervisory experience preferably a 45 Star/Diamond style hotel.
- Fluency in English both verbal and nonverbal.
- Service focused personality is essential
- Prior experience working with Opera or a related system an asset
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts actions and opportunities clearly with strong networking skills
- Ability to lead by example believe in a strong team culture and set the scene for high performance
Additional Information :
Whats in it for you:
- Paid time off
- Medical Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities such as Planet 21
- Career development opportunities with national and international promotion opportunities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
