Sr Director Enterprise Workforce Strategy and Transformation
Sr Director Enterprise Workforce Strategy and Transformation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Reporting to the SVP Global People Product and Service Delivery the Sr. Director Strategic Enterprise Workforce Planning will enable enterprise wide workforce planning monitoring and governance processes to proactively manage our headcount growth to align with ServiceNow financial growth.
This role partners closely with senior leaders across all business functions as well as with HR Finance Workplace Services People Insights and Organizational Workforce Planning and Skills to design and execute best in class workforce management strategies and tactics aligned with ServiceNows goals industry workforce dynamics and trends.
This role is pivotal in steering the workforce planning councils strategic direction optimizing the HC to NNACV (Headcount to Net New Annual Contract Value) transition and ensuring alignment with business and Global People objectives. The position involves decisionmaking in collaboration with stakeholders and spearheading implementation initiatives across new locations.
What you get to do in this role
Drive the enterprise Workforce Planning Councils agenda fostering alignment with organizational goals and HC to NNACV transformation strategies.
Partner with business leaders Finance and Global people to identify prioritize and execute critical decisions to achieve optimal outcomes.
Analyze HC contributions to NNACV growth ensuring effective resource allocation and measurable impact.
Lead and oversee the rollout of strategic initiatives in new locations ensuring seamless execution and adherence to objectives
Build and maintain strong relationships with crossfunctional teams to ensure cohesive planning and execution.
Develop and utilize metrics to track the success of HCtoNNACV transformation efforts and inform continuous improvement.
Drive alignment and accountability within the workforce planning process including identifying and monitoring key metrics
Evaluate business and market data to determine optimal enterprise guidance around key talent levers and ensuring compliance
Assess requests from business related to changes or modifications to existing guidance
Establish and maintain governance reporting and feedback mechanisms to support business leaders throughout implementation of workforce council decisions and execution of workforce plans
Drive enterprise mindset for continuous improvement in workforce planning leveraging benchmarking with focus on metrics and outcomes
Partner with Finance to integrate Workforce Planning into corporate planning processes and promote shared accountability across business unit
Partner with business unit workforce planning pods to drive alignment execution and compliance of enterprise workforce planning goals and support pods throughout the annual planning process
Partner with Data Analytics to generate reports and analytics to provide insights on headcount trends including progress against assigned targets
Collaborate with HR Business Partners and COE leads to ensure alignment with workforce planning efforts
Provide thought leadership to improve integration/automation of workforce planning systems tools and processes
Qualifications :
To be successful in this role you have:
Proven experience (10 years) serving in a strategic leadership position preferably in driving enterprisewide organizational transformation initiatives.
Strong analytical and decisionmaking skills with a focus on measurable business outcomes.
Expertise in resource allocation and operational execution in complex environments.
Excellent communication and collaboration skills across diverse teams and stakeholders.
Ability to navigate and influence within a dynamic fastpaced organization.
Experience conducting enterprise workforce planning either within HR or Finance
Experience with HRIS and FP&A systems including Workday Anaplan or others
Strong communication/presentation skills (verbal and written) with demonstrated ability to articulate highlevel plans; comfortable interacting and communicating with all levels
Proven ability to engage and influence executive stakeholders
Confidence in handling ambiguous and fluid situations
Good understanding of cultural and geographical differences and practices
Bachelors degree; MBA or relevant graduate degree or similar academic experience is a plus
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
