Patient Services Officer - Self Funded Estimates
Patient Services Officer - Self Funded Estimates
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Job Description
In this permanent fulltime role based near Epworth Eastern (Box Hill) and you will be responsible for providing SelfFunded Estimates to our VMOs and the general public. You will be part of the centralised SelfFunded Estimates team and report to Group Director Health Partnerships. Its a new and exciting role which will be dedicated to SelfFunded Estimates and will be dealing with key stakeholders including VMOs and General Public. This will be a small team dedicated to the provision of hospital services for people who do not have Health Insurance.
You will make an impact by:
- Provide a customer centric consistent streamlined and centralised process for acute SelfFunded estimates
- Provide response and lead communication process for all selffunded estimate enquiries to key stakeholders
- Role model and actively promote a culture of highquality patient care
- Continue to develop resource tools protocols and policies to enable and support the growth of selfinsured patient estimate requests
- As a team coordinate the process for review and updating of SelfFunded pricing schedule across key stakeholders including sites and VMOs.
- Provide regular communication regarding feedback themes issues changes and process improvements to key stakeholders
To be successful in this role
You will be a selfstarter who is prepared to evolve as the role and team evolve. The primary success measure for this role will be the ability to maintain a customer focus while delivering a streamlined service to our key stakeholders with a successful outcome.
You need to have:
- Current experience as a Patience Services Officer
- Minimum 34 years Healthcare Administration experience
- Health estimates experience
- Great coaching and communication skills
- Belief in patient centred care
- Strong Computer skills
Position Description Inherent Requirement
We will review applications as we receive them.
Additional Information :
At Epworth everybody matters.
At Epworth its a community. Its the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this you will have access to:
- Epworths enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15900 pretax annually leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth
- Relocation assistance is available for approved candidates
At Epworth we care.
We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people and growing careers. And we care about giving our people support and flexibility to thrive and contribute to our communities.
Enquire / Apply for this Position
Sound interesting To apply click the Im Interested button and attach your CV and cover letter.
For more information refer to the attached position description or contact Epworth Talent on (03).
We will review applications as we receive them.
It is a condition of employment with Epworth HealthCare subject to reasonable exemptions that you have had an annual Influenza vaccination where this is required under Epworth policy.
As a child safe organisation all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).
At Epworth we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all across race ability ethnicity gender age sexuality cultures and beliefs that reflect the communities we work in. At Epworth we care.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
