Insight Manager
Insight Manager
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Job Description
About this role
The Insight Managersteam provides detailed analysis insight and client service across both Consumer Panel and Electronic Point of Sale (EPOS / RMS) data within the FMCG industry.
You will make a difference by leading a team of 5 7 Junior and Senior Analysts deliver impactful actionable insights take the lead on strategic briefs and develop strong senior relationships with our clients so NielsenIQ can bring maximum value to the client partnership.
Responsibilities
Team leadership: Inspire and lead team to deliver fantastic customer service. Coach develop and inspire team to elevate insights and drive innovative approaches to client briefs.
Talent Development: Focus on creating a talent pipeline supporting your teams development aspirations and careers at NIQ. Use the annual Engage survey as a measure to develop your teams growth and your leadership. Support new starters in the team via the dedicated onboarding program.
Performance Management: Set performance metrics for team members and conduct regular evaluations to assess progress and areas for improvement based on business objectives including insight feedback from clients.
Resource Allocation: Manage project resources effectively ensuring the team is adequately staffed and equipped to meet project demands. Forward plan on team resourcing in conjunction with the Business Unit Director
Insight Generation: Deliver Strategic analysis to senior stakeholders by analysing large datasets to identify trends and consumer behaviours. Develop actionable insights and strategic recommendations based on data findings. Develop Thought Leadership strategy and projects for your team in partnership with other NIQ Stakeholders.
Project Management: Oversee projects from conception to delivery ensuring timelines and objectives are met.
Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in insight generation and Customer Service. Share learnings with other NIQ stakeholders.
Client Engagement: Collaborate with clients to understand their needs and identify key client business issues. Support team translate them into analytical briefs. Attend Account reviews as required and be an escalation point for any Insight/Customer Service concerns raised by clients and work with other NIQ stakeholders to resolve.
Stakeholder Management: Develop strong relationships with senior client stakeholdersboth virtually and in person and ensuring their needs are met.
CrossFunctional Collaboration: Develop strong internal relationships manage internal stakeholders and projects to ensure the clients requirements are translated into delivering the very best NielsenIQ can offer.
Best practice sharing: Help everyone to win proactively share and exchange best practice and industry knowledge across NIQ internal teams to upskill team members.
Skills:
Analytical skills and Insight generation
Coaching or managerial experience evidence of delivering through others
Strong knowledge of FMCG industry either agency or clientside
High level of commercial savviness
Extensive knowledge of NielsenIQ products and services or equivalent
Strong verbal and written communication interpersonal and presentation skills
A positive and creative approach to problem solving
Proactive Cando attitude
Oversee project management of multiple insight deliverables client and team needs
Master plate spinner (only to be included for internal ads)
Additional Information :
Hybrid Model role
We offer a hybrid working model to the majority of our colleagues and competitive core benefits as well additional benefits.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit NIQ.com
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
