Sr Manager Executive Communications Industries

As a member of the Global Field Executive Communications team you will split your time between directly supporting our Industries leader and other projectbased communication across Industries Partners and GotoMarket (IPG) organization. Industries is a visible exciting and dynamic area of our business and needs a strategic communication partner and advocate building relationships across the company that help drive awareness and engagement. IPG covers all presales function in our Global Field and the leaders require varied support with external and major internal communications.  

As a key extended member of the IPG team and part of the broader Global Field Executive Comms team your role requires building strategic communications plans executing brilliantly and collaborating transparently. You will write audiencefocused and leadershipvoiced internal and external communications play a major role in event messaging and strategy support the creation of creative and drive a social plan. The role requires stellar project and stakeholder management. Never a dull moment and no task too big or too small.  

What your days look like: 

• Supporting communications for the Industries leader Half of your time will be spent on both internal and external communications for the Industries team including organizational announcements new products and initiatives and live events that drive energy and passion through the business. You will be key to executing a communications and engagement strategy that includes messaging decks newsletters scripts visual narratives social content and thought leadership. 

• Supporting communications needs across IPG Half of your time will be spent working with other leaders in IPG on various needs such as external engagements large crossbusiness initiatives or quarterly communications.  

• Project and editorial calendar management You will need to be organized and dynamic to meet needs that arise: things move fast at ServiceNow. This is also about setting the standard on how comms can and should be managed because our work is visible. This role needs an energetic and creative approach to keeping an ear to the ground understanding whats happening and tracking whats been said where when and to whom.  

If youre a communications professional this is a great opportunity to put your skills to work develop worldclass communications and work with a brilliant and dedicated team and business. 

Who youll work with: 

This work is a dynamic mix of two worlds the business side within IPG and the comms side in the Executive Communications team within Global Communications. You are an advocate and marketer for Industries and IPG within Communications and an advocate and marketer for the power of comms within IPG. You will meet talk brainstorm and work with people at every level of the organization so a level head in conversations and careful discretion are key. 

Who you are: 

• You can write and write well especially in a leadership voice. 

• You are creative in both approach and output. Have ideas about newsletters Want to engage the broader business in new ways Perfect! 

• You are organized and engaged comfortable speaking up if something doesnt look or sound right and always ready to build a plan. 

• You are curious this is key. Theres always more to learn in ServiceNow especially in the world of gotomarket so curiosity and comfort asking questions will take you far. 

• Youre excited to do things differently. 

Qualifications :

• 10 years internal and/or external communications experience and/or education (experience in the technology sector and large sales/gotomarket organizations is a plus). 

• Outstanding written and verbal communications skills confidence to develop and present ideas. Stellar PowerPoint skills are a must! 

• Experience with content management and publishing systems. 

• Excellent planning organizational and project management skills especially with editorial calendars. 

• Creative visual storyteller with an eye for small detail. Can you spot a misplaced comma or misaligned graphic Magical! 

• Resourceful and motivated communicator who can independently prioritize shifting workloads in a highgrowth everchanging environment. 

• Bachelors degree in English journalism communications/public relations or related field. 

JV20

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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