Relief Manager Geochem Operations
Relief Manager Geochem Operations
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Salary Not Disclosed
1 Vacancy
Job Description
PRIMARY RESPONSIBILITIES
The Relief Manager has the overall responsibility for planning of samples through the processes and client communication of the laboratory. Continuous improvement and optimize the utilization of the laboratorys throughput according to clients requirements. Ensure that the overall production for the Geochem facility under his/her control are achieved.
SPECIFIC RESPONSIBILITIES
- Plan and prioritize a production schedule for the jobs/projects in according with lab capability and client requirements
- Implement and control the production schedule according to set KPIs.
- Review and adjust the schedule where needed
- Where possible do forecasting and planning for upcoming projects or changes in scope for existing projects
- Communicate these finding to senior management team
- Ensure efficient collaboration and coordination between relevant departments including procurement human resources and management
- In conjunction with Section Manager and/or Laboratory Manager:
- Formulate changes improve workflow and maximum utilization of resources in the departments
- Monitor effective utilization and supervision of human resources within the department/s including training recruitment and discipline
- Assist with decisions making about equipment use maintenance modification and procurement to ensure production targets can be met
- Direct communication with clients daily on:
- Status updates on new and existing projects
- Renegotiating timelines or schedules as necessary
- Prepare and maintain production reports
- Monitor and review the performance of staff and organize necessary interventions for improvement on production targets
- Ensure implementation and adherence to health and safety procedures
- Adhere to all quality and safety requirements of the SGS management system
- Perform any other reasonable tasks as assigned by direct line manager
- Actively participate in the Laboratory improvement initiative. (WCSe)
- Manage customer complaints and claims through a systematic approach and ensure that resolution is achieved within the required timelines.
- Accountable with Health & safety procedures and protocols and ensure that these are adopted implemented in the department and communicated effectively to all laboratory employees.
- Accountable for all financial controls and driving the facility to achieve financial targets.
SPECIFIC AUTHORITIES
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
- Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
- Initiate a formal improvement request when a deviation of the system occurs possible improvements are identified or when nonconformity is identified.
Qualifications :
Education
- Minimum BSc Degree in Chemistry or National Diploma in Analytical Chemistry or at least 10 years experience in an Analytical Lab at least 5 years at management level
- Qualification in Business improvement initiatives will be an added advantage.
Experience
- Previous experience in production planning will be an added advantage
- At least 5 years proven Management experience
- At least 10 years experience in an Analytical / commercial laboratory environment
- Familiar with SGS analytical practices
- Minimum 5 years experience in customer relationship management
- Strong knowledge of SLIMS
- Previous analytical and technical laboratory experience an advantage
- Good knowledge of ISO17025 requirements
- Expert working knowledge of the mining and minerals industry.
Required Skills
- Good co ordination and proven management skills
- Advanced level of competency in MS Office Suite (Microsoft Word Excel PowerPoint Outlook) to perform word processing spreadsheet database tracking data and written client communication
- Statistical evaluation techniques advantageous
- Ability to work well under pressure and tight timelines
- Ability to prioritize activities and be flexible to adjust to a variety of situations
- Ability to effectively coordinate with various departments and levels of staff
- Possesses excellent organizational and written/verbal communication skills
- Must be fluent in English
- Possesses strong teamwork and project management skills
- Results oriented with a strong performance cost management and bottomline orientation
- Strong interpersonal skills and ability to depersonalize situations and focus on the business objectives
- Energy to motivate a team to always deliver results
- Able to work independently and to coordinate several activities simultaneously
- Is innovative with a systematic approach for problem solving
- Acts quickly and decisively; able to make tough calls
- Holds self and others accountable
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
