drjobs Hotel All Rounder - Ibis Newcastle

Hotel All Rounder - Ibis Newcastle

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1 Vacancy
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Job Location drjobs

Newcastle - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Working across both Reception and Housekeeping
  • Provide personalised service and a memorable experience for our guests every guest every interaction every day.
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Assisting in Food & Beverage service
  • Working in Housekeeping cleaning guests rooms and servicing
  • Strong Attention to detail

Qualifications :

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Are positive friendly and guestoriented 
  • Have a strong attention to detail
  • Are flexible and ready to work across a sevenday roster including weekends and holidays
  • RSA


Additional Information :

  • What is in it for you:

  • ALL Heartist Employee benefit card offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
  • Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (selfpace virtual webinars face to face)
  • Opportunity to develop your talent and grow within your property and across the world!

 


Remote Work :

No


Employment Type :

Parttime

Employment Type

Part-time

Company Industry

About Company

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