Establish leads to achieve group and FIT room night goals based on corporate segment and budget and to develop ongoing relationships with the clients
Monitor sales production and adjust sales activities account coverage and sales priorities as necessary to achieve the planned goals for all segments
Develop account qualifications criteria and use market research to identify priority markets and accounts to assign sales to assure coverage to all major market segments
Develop annual sales department budget and execute sales programs and activities
Other duties as assigned by Director of Sales Corporate (Proactive) Senior Director of Sales or the management
SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
Recruit select train and motivate Sales department personnel to achieve sales goals
Assure understanding of Job Descriptions Goals SOP of Sales Department personnel and conduct formal semiannual evaluation and ongoing coaching and counseling
Maintain established personnel policies and procedures of the hotels
MARKET PLANNING RESPONSIBIITIES
Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
Participate in development of marketing plan sales action plan profit plan A&P budget and marketing audits
Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
COMMUNICATION RESPONSIBILITIES
Maintain close and open communication with other department heads
Maintain timely communication with Corporate Sales Offices STB that can generate leads and provide information
Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
Maintain timely and responsive communication with accounts and prospects
PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
Joint service key accounts with Senior / Sales Managers and ensure continuity in our communications with accounts
OTHER RESPONSIBILITIES
Ensure that all safety health security and loss control policies and procedures and government legislation are adhered to
Comply with hotel and department policies and procedures at all times
To carry out other duties as and when assigned by the Management of the Hotel
Qualifications :
At least 5 7 years of relevant experience in the Hotel Industry
Possess good communication and interpersonal skills at all levels of management
Ability to manage and develop sales portfolio of clients
Flexible and able to embrace and respond to change effectively
Ability to plan direct organize and control the sales personnel
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