Building Manager
Building Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The role of Building Manager (BM) is to enhance the management of the building to maintain the highest standards of health and safety and customer service. The role of the BM is to manage any contractors working on site to make sure best practises are adopted. The BM will also be required to maintain all associated electronic systems for site for financial and health and safety. The BM will be expected to build and enhance the customer experience of the building as working with the wider team to deliver the clients expectations for the property. This role is for one of the most prestigious properties in the Spinningfield Estate.
CORE RESPONSIBILITIES
- Lead by example and inspire wider onsite teams.
- Manage the delivery of all relevant services for site including Cleaning M&E Manned Security and Projects where applicable and appropriate.
- To act as a Health and Safety ambassador and ensure a safe working environment for the building users.
- To understand client requirements and provide solutions to meet and exceed needs and contribute to customer objectives.
- Ensure compliance across the building audit the site log books and a make sure all CAFM systems are maintained
- Manage the front of house and maximise the utilization of resources.
- Conduct daily building checks and liaise with customers and clients to make sure their needs are being met.
- Provide effective management of rosters to minimize absence and to ensure that cover requirements are planned utilizing site based and relief resources for all relevant personnel.
- Lead recruit develop and retain staff to deliver quality services in the most efficient and effectivemanner.
- Supply the focal point for compliance and audit relationships liaising with external bodies including enforcement agencies and auditory bodies.
- Maintain all financial systems making sure all invoices are coded in a timely fashion.
- Set and maintain the budget for site.
- Have a flexible approach to working hours as required by the needs of the property.
Expertise & Professional Development
- You are the go to person in your area of expertise/specialty for questions from your colleagues clients and customers
- You are solutions focused advising colleagues and stakeholders with solutions not problems
- Excellent knowledge of MS Outlook Word Excel and PowerPoint
- You demonstrate knowledge and awareness of property H&S and Compliance building management onsite service partner liaison & management.
- Experience of CAFM reporting systems such as Meridien RiskWise.
Commercial Awareness & Value Add
- You are aware of the financial and business objectives
- You actively look for best practice ways of working encouraging team interactions with clients customers guests and stakeholders
- You possess commercial awareness and awareness of latest customer experience market trends
- You inspire the team to identify new initiatives for enhancing customer experiences
- Innovative Thinking & Agility
- You display creative and innovative thinking to deliver best in class property
- You will demonstrate a sense of urgency
- Communication & Managing Expectations
- You actively listen and interpret key information from and to clients customers colleagues and service partners
- You manage and exceed expectations by prioritizing tasks
- You can tailor your message to different stakeholders to ensure that the correct message is received
- You will strive to anticipate needs and exceed expectations
- You will communicate to provide required information as well as offer prompt resolutions
Qualifications :
You demonstrate and role model the key behaviours of service excellence.
You continually go above and beyond the expectation of your team and stakeholders
You preempt the work required ensuring you are always delivering high levels of service
High Quality Work
You continuously look to improve the quality of your work and ensure quality control
You demonstrate excellent organizational and time management skills
Productivity & Efficiency
You challenge where you see that time is wasted and tasks could be delivered more efficiently by focusing your energy on those tasks that are within your control
Possess excellent oral and written communication skills
Ability to produce detailed building management reports
Collaboration
You have strong trusting relationships and promote a culture of information sharing and cross working relationships
You will create a positive and collaborative working environment
Service Excellence
You are results and impact focused and go the extra mile to deliver the best BM
You show reliance even when under pressure and during challenging times
You have an excellent change management mindset
Personal Development
You actively request take on board and action any feedback to develop as well as provide positive and constructive feedback to BM team
You seek out and attend relevant personal and professional development such as training courses new projects and assignments
Professional Conduct & Integrity
You are aware and can identify where professional conduct and integrity should be challenged and act as a role model and advocate Colliers values
Diversity & Inclusion
You are involved in the Balance in Business initiatives for the organization and promote a culture of inclusivity free of bias calling out inappropriate behaviours and conduct
Community
You represent Colliers in community groups at internal and external events and look at how your BM team can have an impact to the wider internal and external community
Additional Information :
At Colliers we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010 we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
