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You will be updated with latest job alerts via emailHeres what youll be up to:
The Pitch: As part of the product team you own how the Assets feature is positioned and presented to customers within our apps. You are the voice of the customer mapping the needs of users around the world when it comes to investments. Working closely with the research and design teams you gather insights that drive adoption across both marketing and product strategies.
Campaign: You know the customer like your best friend. For campaigns you provide insights into the user journey profiles needs and pain points. You support the marketing team with this knowledge to build campaigns that span from topoffunnel awareness to conversion.
Go Direct: You own direct conversations with clients in our daytoday work. You read NPS feedback monitor social comments and organize customer events. Your role is to bring the users perspective into every discussionwith marketing product and design teams. The research team will be your partner in crime ensuring the customers voice is always heard.
Head up the Singapore Investment Entity: Ensure alignment with regulatory and governance requirements to uphold the CMS license under the Monetary Authority of Singapore (MAS). Lead the strategic vision and operational management of the Singapore investment entity ensuring efficiency and alignment with Wises objectives.
What were looking from you:
Deep Understanding of the User Journey: Demonstrate your expertise in understanding the user journeyfrom the initial identification of a need to the daily adoption and use of a product. Highlight your ability to map pain points communication channels and product flows using this knowledge to both enhance the product experience and increase adoption. Share examples of how youve effectively aligned communication plans and product improvements with user needs.
Demo of Your Metrics Framework and Results: Share a demo or an overview of a metrics framework youve used in your past work. Explain how you developed the framework the data skills involved and how it led to actionable insights and measurable results. Were particularly interested in how you used data to drive decisionmaking and achieve success.
Example of a Misaligned Insight and Its Resolution: Provide an example of a time when your insight or user understanding proved to be incorrect. Explain why this happened how you validated or corrected it and the impact it had on the product or project. Showcasing your ability to adapt and learn from such moments is key.
Qualifications :
Requirements
10 years work experience within retail investment products.
5 years of managerial experience
Detailed knowledge of financial systems including banking and investments infrastructure payment rails regulatory agencies and regulations
Excellent verbal and written communications including executivelevel presentation and communication skills
Qualifications
Be willing to obtain the relevant qualifications to act as an Authorised Representative of the firm registered with the Monetary Authority of Singapore (MAS). This includes:
The following modules from the Singapore Capital Markets and Financial Advisory Services (CMFAS) qualification:
M1A Rules and Regulations for Dealing in Securities (for members of the Singapore Exchange Securities Trading Limited (SGXST)
M1B Rules and Regulations for Dealing in Securities (Non SGXST members)
M6 Securities Products and Analysis
M6A Securities and Futures Product Knowledge
Alternatively you can hold a recognised qualification or degree recognised by MAS as equivalent to the CMFAS please see Annex 1 and Annex 1a of the MAS Guidance.
Candidates who existingly hold CMFA M1/M1B and M6/M6A is a plus
Whats in It for You
Opportunity to significantly impact Wises growth contributing to our mission of building money without borders.
Autonomy in your role with the support of a talented and passionate team.
Competitive compensation package including RSUs.
Hybrid working model allowing for a blend of home and office work.
Generous selfdevelopment budget and comprehensive benefits package.
The chance to work in a diverse inclusive and innovative environment.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Full-time