Service Coordinator
Service Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Union: Nonunion
Site: West Park Healthcare Centre 170 Emmett Ave.
Department: LongTerm Ventilation Program
Reports to: Manager Program Services
Hours: 37.5 hours biweekly
Salary: To commensurate with experience and consistent with UHN compensation policy
Status: Permanent Parttime
Closing Date: February 20 2025
Position Summary
The primary purpose of this role is to coordinate and facilitate safe and timely transitions of LongTerm Ventilated (LTV) patients from acute care organizations to alternate locations utilizing the resources of the LongTerm Ventilation Strategy in collaboration with external partners and stake holders.
LongTerm Ventilation and Respiratory Complex Care Unit
- Serve as the coordinating contact between patients family team members and referring agencies for LTV/THV.
- Liaise with the Clinical Manager Provincial LTV to review/update the LTV/THV wait list for West Park.
- Coordinate timely assessments and admission of appropriate referrals to LTV/THV service and liaise with physicians and the interprofessional team.
- Coordinate the ongoing care of patients from preadmission to postdischarge while meeting length of stay occupancy rate and accountability targets.
- Refer and coordinate consultants / discipline involvement as needed.
- Support collection of clinical utilization data in collaboration with the Clinical Manager LTV/THV and Respiratory Complex Care.
- Provide resource clinical leadership for the interprofessional team.
- Provide leadership in program evaluation program development and research as appropriate.
- Participate in internal and external committees.
- Partner with Clinical Manager LTV/THV to ensure clinical service goals are achieved.
- Facilitate resolution of clinical care issues / concerns in a timely and effective manner.
- Support the delivery of personcentred care.
- Ensure timely and accurate completion of clinical documentation and MDS.
- Be aware of conditions and measures that may affect the safety of patients residents students staff volunteers physicians and visitors including:
- Compliance with the safety standards of the hospital and applicable legislation
- Identification and prevention of safety issues and problems
- Taking corrective action where possible
- Attendance at safety meetings/training/updates in accordance with the Centres standards
- Ability to work in a manner that exemplifies the core values of West Park: Excellence Respect Trust Collaboration and Accountability
- Perform other duties as assigned.
- Demonstrated exceptional clinical assessment skills including the ability to assess clients from preadmission to postdischarge
- Knowledge of external agencies and resources
- Demonstrated ability to partner and work effectively with staff the interprofessional team physicians patients families and external agencies
- Demonstrated ability to address complex clinical issues within the context of social determinants of health
Other
- Participate in internal and external committees
- Demonstrated organizational skills to work independently in a unstructured demanding environment
- Demonstrated reliable work habits
- Ability to work a flexible schedule
- Strong Windows based computer skills
- Ensure timely and accurate completion of clinical documentation
- Be aware of conditions and measures that may affect the safety of patients residents students staff volunteers physicians and visitors including:
- Compliance with the safety standards of the hospital and applicable legislation
- Identification and prevention of safety issues and problems
- Taking corrective action where possible
- Attendance at safety meetings/training/updates in accordance with the Centres standards
- Perform other duties as assigned
Qualifications :
Required (Minimum):
- Bachelor of Science in respective Health Discipline
- Five years within the practice profession; with LTV experience preferred
- 3 years of Clinical leadership experience preferred
- Basic Cardiac Life Support (C Level) Heart Saver Plus Canada (on employment)
- Excellent interpersonal and communication skills (verbal & written) required
- Strong customer service focus and excellent problemsolving skills required/Preferred:
- Member of relevant Regulated Health Discipline professional association of Ontario
- Minimum of 4 years clinical experience in complex continuing care or acute care setting.
- Demonstrated exceptional clinical assessment skills including the ability to assess clients from preadmission to post discharge
- Knowledge of external agencies and resources
- Demonstrated ability to address complex clinical issues within the context of social determinants of health
- Ability to maintain effectiveness in varying environments and with different tasks responsibilities and people
- Demonstrated knowledge of and ability to provide person centered care.
- Demonstrated organizational problem solving interpersonal coaching negotiation and facilitation skills
- Strong organizational skills to work independently in an unstructured demanding environment
- Demonstrated reliable work habits
- Ability to work a flexible schedule
- Strong Windows based computer skills e.g. Microsoft Office Suite
- Evidence of good performance history and attendance record
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
