Senior MSP IT Engineer

Forbtech Pty Ltd

Posted on : 05-02-2025

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1 Vacancy

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Jobs by Experience

5years

Job Location

Johannesburg - South Africa

Monthly Salary

300 - 450

Vacancy

1 Vacancy

Posted on : 05-02-2025

Job Description

We are looking for a Senior MSP IT Engineer to join our Managed IT Services team. The ideal candidate will have extensive experience in outsourced IT maintenance support and configuration with a focus on Microsoft environments networking security and automation. You will be responsible for managing multiple clients ensuring proactive IT support and implementing bestinclass MSP practices.

As a Senior MSP IT Engineer you will provide technical leadership handle escalations and mentor junior engineers while leveraging advanced IT tools to maintain and optimize client infrastructures.

Requirements

Desired Experience & Qualification Education: Bachelor s degree in computer science, Information Technology, or a related field (or a minimum of 5 years equivalent experience). Technical Experience: Proven experience in a technical leadership role within an MSP or similar environment. Strong knowledge of IT infrastructure, cloud technologies, networking, and cybersecurity. Familiarity with ISO framework and best practices. Experience with managing and troubleshooting common IT systems and platforms. Leadership and Management Skills: Excellent leadership and people management skills, with the ability to to motivate and inspire a team. Demonstrated experience in hiring, training, and performance evaluation of technical professionals. Ability to foster a collaborative and inclusive team environment. Problem-Solving and Decision-Making Abilities: Strong problem-solving and decision-making skills, with the ability to analyse complex technical issues and provide effective solutions. Capacity to prioritise tasks and manage multiple projects simultaneously. Customer Service and Communication: Exceptional customer service skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Strong written and verbal communication skills. Ability to effectively communicate technical concepts to clients and team members. Continuous Learning: A passion for staying up to date with industry trends, emerging technologies, and best practices. Commitment to continuous learning and professional development. Relevant certifications (e.g., ISO, ITIL, NIST) would be advantageous. Strategic Thinking and Business Acumen: Ability to align technical strategies with business objectives. Understanding of the MSP industry, market trends, and competitive landscape. Experience in collaborating with other departments, such as Sales and Operations, to drive business growth.

Education

Bachelor's degree in business administration, marketing, or related field. Specialized training/certifications in sales management and office automation. Industry knowledge in office automation products and trends. Strong communication and analytical skills. Proficiency in negotiation and financial acumen. Computer literacy, including CRM software. Leadership and problem-solving abilities. Customer-focused mindset and networking skills.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Forbtech Pty Ltd

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Senior MSP IT Engineer

Forbtech Pty Ltd

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

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