Responsible for commissioning maintaining and providing emergency support on power electronics at customer sites within the assigned regional coverage area.
Conducts commissioningfocused design reviews prepares commissioning test procedures and reports and oversees onsite testing.
Performs preventive maintenance emergency response equipment startup and field modifications.
Attends periodic training on various OEM units and standard operating procedures (SOPs) including testing equipment and rebuilding older systems.
Troubleshoots maintenance or operational issues in collaboration with technical support teams.
Assists in developing Methods of Procedures (MOPs) and consults with supervisors regarding complex issues and developments.
Job Requirements
35 years of experience in the critical power industry with the ability to troubleshoot equipment such as UPS batteries PDUs STS etc. down to the component level.
Proficiency with hand tools and test equipment.
Strong verbal and written communication skills along with excellent customer service abilities.
Ability to provide highquality service and complete field service reports in a timely manner.
Familiarity with manufacturer specifications for power equipment.
Capability to work independently and demonstrate resourcefulness in problemsolving.
Physical ability to perform repeated bending and lifting of up to 100 lbs. when required.
Ability to offer proactive recommendations to clients based on site assessments.
Willingness to work nights and weekends as needed.
Knowledge of general computer hardware and software applications.
Experience with thirdparty UPS service is a plus.
OEM factory training or experience with brands such as Liebert/Emerson/Vertiv APC/MGE/Schneider or Eaton/Powerware is required.
A technical degree is preferred.
Military experience and training are a plus.
Educational Background
Graduate of a twoyear accredited technical school in an engineering or technical field OR
Three to five years of technician experience in a related power electronics field or industry
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