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1 Vacancy
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Job Location drjobs

Singapore - Singapore

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Resposibility:

  • Answer telephone call according to companys standards.
  • Take and record restaurant reservations/cancellations in accordance with departmental standards
  • To reconfirm reservation through telephone or email on daily basic.
  • Check email inbox and reply all enquiries within 24 hours through telephone or email.
  • Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions.
  • Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
  • Assist in supervising the team in providing quality and cousu main service to the guests.
  • Check the table arrangement and seating prior to start of operation hour on each meal period.
  • Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
  • Assist in seating guests.
  • Serve food and beverage to guests in the restaurant/banquet area.
  • Assist with the set up
  • Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
  • Take orders promote the restaurants specialties and serve in accordance to the established standards.
  • Ensure that the working areas are well maintained.
  • Be helpful towards guests that need assistance.
  • Clear soiled dishes from the tables to the stewarding area.
  • Clean and prepare tables for inflow of guests.
  • Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
  • Deliver orders promptly to the kitchen production area.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • Perform all tasks to Sofitel Brand standards
  • Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.

Qualifications :

Job Requirement:

  • Projects professional image at all times through personal presentation/ interpersonal skills.
  • Understanding of luxury guest expectations and a desire to exceed these expectations.
  • Initiates contacts and establishes rapport easily.
  • Organises time and work efficiently.
  • Excellent verbal and written communication skills
  • Has the ability and willingness to undertake further development
  • Willingness to work weekends and public holidays as part of the job role.
  • Has the aptitude and willingness to undertake further development with Sofitel.
  • Hold a Food Hygiene certificate.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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