GSA-FB
GSA-FB
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Job Description
We are seeking a dedicated Guest Service Associate (GSA) for our Food & Beverage department in Bengaluru India. As a GSA F&B you will play a crucial role in ensuring exceptional dining experiences for our guests by providing professional and efficient service.
- Greet and welcome guests according to company standards ensuring a positive first impression
- Take and process guest orders accurately providing menu recommendations when appropriate
- Serve food and beverages in a timely and professional manner
- Maintain cleanliness and proper setup of dining areas including tables chairs and service stations
- Handle guest inquiries requests and complaints promptly and courteously
- Collaborate with kitchen staff to ensure smooth service and address any foodrelated issues
- Process payments and handle cash and credit transactions accurately
- Adhere to all food safety and hygiene standards
- Assist in setting up and breaking down for special events or functions
- Maintain knowledge of menu items daily specials and any changes in offerings
- Contribute to a positive team environment by supporting colleagues and maintaining open communication
Qualifications :
- Diploma or Degree in Hotel Management or equivalent qualification
- Previous experience in food and beverage service preferred
- Excellent customer service skills with a professional and friendly demeanor
- Strong knowledge of food and beverage products including menu items and preparation methods
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
