Business Relationship Manager
Business Relationship Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Evac has been a pioneer in sustainable technologies and solutions for decades. Cathelco is part of Evac Group. Today we are the worlds leading provider of integrated Evac water waste and wastewater technologies Cathelco corrosion protection and marine growth prevention and HEM freshwater systems.
Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change circularity and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste conserve water mitigate emissions and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries we strive for a future with no waste.
Cathelco is seeking an experienced and enthusiastic Business Relationship Manager (BRM) to join our dynamic team. This role focuses on maintaining and enhancing relationships with our Customers Agents and Distributors to drive market share revenue and profitability. If youre a customerfocused professional with a proven track record in sales of engineered systems wed love to hear from you.
Purpose of the Role
As a BRM you will:
- Handle and nurture existing relationships with Customers Agents and Distributors.
- Enhance customer satisfaction through exceptional service and effective case handling.
- Drive growth in market share revenue and profitability.
- Manage key customer accounts critical to Cathelcos success.
- Maximise opportunities through collaboration with Agents Distributors and the Business Development Manager (BDM) team.
- Consistently deliver and exceed set targets.
Key Responsibilities
- Oversee designated geographical territories segments and key accounts (subject to business strategy).
- Prepare price issue and follow up on system and retrofit quotes with technical assistance.
- Negotiate and convert quotes into orders ensuring efficient order processing.
- Manage quote quantities backlog and hit rates.
- Monitor and achieve targets for gross margin percentages and values.
- Promote upselling and crossselling of products and services.
- Generate forecast and manage the sales pipeline.
- Maintain high levels of satisfaction among customers and representatives.
Required Competencies and Skills
- A winning Cando attitude with energy drive and selfmotivation.
- Strong customercentric mindset prioritising customer agent and distributor satisfaction.
- Experience:
- 3 years managing multiple Agent Distributor and Direct customer accounts.
- 3 years in technical sales of engineered systems preferably within the maritime industry.
- Willing to support with sporadic business travel
Why Join Us
At Cathelco youll be part of a team dedicated to delivering innovative solutions to the maritime industry. We offer a collaborative and supportive environment where your contributions directly impact our success.
Employment Type
Full Time
