Corporate Sales Manager

• Develop and implement sales strategies to increase corporate entertainment and local business by targeting small to midsize corporations individual travelers local businesses and highnetworth individuals.
• Target and cultivate relationships with corporate clients entertainment contacts meeting planners event organizers and thirdparty agencies to secure new group business and build longterm partnerships.
• Negotiate corporate account contracts manage relationships with corporate travel teams ensuring satisfaction and maintaining room night production.
• Identify and pursue opportunities for group bookings and special packages that combine the hotels rooms with its distinctive dining experiences nightlife and wellness offerings.
• Coordinate with the Front Office Reservations and Guest Experience teams to ensure smooth booking and checkin/checkout processes for guests.
• Collaborate with the Food & Beverage team to promote dining experiences including the Living Room El Secreto and La Cava and integrate these offerings into corporate and group packages.
• Act as the primary point of contact for all group clients providing exceptional guest service and resolving any issues or concerns quickly and professionally.
• Conduct client meetings site tours and proposals tailoring offerings to fit the unique needs of each corporate account or group booker.
• Partner with the hotels operations and event planning teams to ensure smooth execution of group bookings meetings and events.
• Ensure the groups requirements are communicated effectively to the operational teams including F&B frontofhouse and backofhouse departments.
• Follow up with clients postevent to ensure satisfaction and gather feedback for future improvements.
• Keep up to date with trends and competitive analysis within the luxury hotel market in New York the US and internationally to identify new opportunities for group business.
• Track and analyze group sales performance and market trends to refine strategies and stay ahead of industry shifts.
• Work with the Area Director of Sales and Director of Sales and Marketing to adjust strategies as needed based on competitor activity and market conditions.
• Manage corporate transient and group sales budgets and revenue forecasts ensuring profitability on each piece of group business.
• Partner with the Marketing team to develop targeted promotional campaigns digital advertising and seasonal offerings that highlight the hotels amenities and unique features.
• Liaise with the Spa and events teams to design exclusive packages that include spa treatments or private events for group guests.
• Track and analyze corporate transient and group sales performance identifying trends challenges and opportunities to maximize revenue.
• Provide regular sales forecasts reports and performance updates to senior management highlighting key developments and achievements.
• Ensure that sales targets for corporate transient and group segments are met and that client feedback is regularly collected to improve services and offerings.
• Help drive the hotels online presence by working with the Marketing team to create compelling digital content and promotions that attract local corporate and group guests particularly through social media and direct channels.
• Collaborate with the hotels Public Relations teams to develop stories press releases and content that promote the hotels amenities and services.
• Implement special promotions or themed offers especially during peak seasons or offpeak periods to drive bookings and increase occupancy.
• Ensure that transient guests receive exceptional service throughout their stay proactively addressing any needs or concerns to guarantee a memorable experience.
• Work with the Guest Experience team to create personalized packages for clients incorporating the hotels luxury amenities such as private dining exclusive spa experiences and VIP access to nightlife events.
• Ensure all guests have an experience that encourages repeat business positive reviews and referrals.

Qualifications :

• Minimum of 23 years of experience in corporate and/or group sales or within the luxury hotel or hospitality industry preferably in a competitive urban market like New York City.
• A degree in Hospitality Management Business Administration Marketing or a related field is preferred.
• Strong understanding of the local market including corporate corporate group and social landscape.
• Proven success in generating and closing group sales with experience managing largescale events and corporate bookings.
• Proven track record in meeting or exceeding sales targets and driving revenue growth.
• Indepth knowledge of hotel management systems CRM tools and online booking platforms.
• Creative detailoriented and able to develop and execute sales strategies and promotions that align with the hotels brand and offerings.
• Skilled in Microsoft Office Suite (Word Excel PowerPoint)

Skills

• The role is clientfacing and requires flexibility with occasional evening and weekend work depending on client needs and events.
• Occasional travel may be required for industry events trade shows and networking opportunities.
• Exceptional interpersonal communication and negotiation skills with the ability to build and maintain relationships with clients vendors and internal teams.
• Ability to thrive in a fastpaced dynamic environment and manage multiple projects simultaneously.

Physical Demands and Work Environment

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active constantly moving or prolonged periods sitting at a desk and working on a computer throughout work shift or prolonged standing for a period
• Medium Work: Exerting up to 40 pounds of force occasionally and/or 20 pounds of force frequently and/or up to 10 pounds of constantly moving objects may occasionally lift and/or move up to 25 pounds.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime