Director of School Operations- High School

The Opportunity

The Director of School Operations (DSO) is a schoolbased leadership position overseeing all operational functions required to run an efficient thriving school. This individual will work to create a shared vision and lead the implementation and execution of clear operational systems focused on fulfilling the needs of students families and school community stakeholders. An effective DSO values datadriven decisionmaking collaboration structure innovation and continuous improvement grounded in students best interests.

Responsibilities of the Director of School Operations include but are not limited to the following:

DaytoDay Operations: 

• Providing daytoday tactical support in the areas of transportation child nutrition food services technology and facility maintenance

• Coordinating field trips student transportation and team support for all schoolbased events

• Maintaining a welcoming beautiful school environment through all visual culture

• Working closely with technology vendor to ensure technology and related infrastructure are functioning properly and when there are issues ensure they are addressed promptly efficiently

• Performing regular audits and adjustments to ensure the effectiveness of key operational systems

• Ensuring the front office runs safely and effectively

• Serving on the schoolbased leadership team

Stakeholder Management: 

• Maintaining positive and productive relationships with key stakeholders such as Nationwide Childrens Hospital staff members custodial staff safety and security personnel food service personnel and outside vendors

• Meeting with food services and transportation vendors to ensure expectations are met and logistics are adjusted based on the school schedule

• Working to productively navigate challenges and concerns with stakeholders

• Proactively escalate issues to the Regional Director of Operations as necessary

Project Management:

• Establishing and maintaining project plans for all events and operational projects to ensure the operations team is working 46 weeks ahead

• Achieving alignment with the School Leader on the vision scope and outcomes of projects and events

• Establishing an annual facility plan with the Regional Director of Operations and the School Leader

• Managing recurring annual projects such as intent to return and reenrollment forms school tours and parent teacher conferences 

Student Enrollment and Attendance: 

• Developing and executing schoolbased reenrollment and cultivation plans to meet 100% completion

• Partnering with the Regional Operations team to execute student recruitment efforts

• Enhancing bus ridership ensuring 95% ontime bus arrival and overseeing the processing of transportation requests weekly by working with families and transportation vendors

• Supporting daily attendance efforts by completing calls to absent student households with the goal of getting students to school the same day maintaining a 95% average daily attendance and providing support to families facing roadblocks

Finance and Purchasing: 

• Monitoring and processing spending requests against the budget in accordance with KIPP Columbus fiscal policies

• Managing the development of inventory and purchasing systems

Operations Team Management: 

• Developing others toward excellence in their roles and focusing on their longterm development

• Facilitating collaboration training and team support by establishing an ongoing regular cadence

• Monitoring the execution of the teams responsibilities to drive operational excellence

Student Safety and Compliance:

• Assisting with coverage of front desk as needed including warmly greeting and assisting all visitors answering and processing all incoming calls in an efficient and rapid manner

• Implementing safe and effective operational duty systems to maintain the safety of the school

• Ensuring accurate parental guardianship rights for students are updated and accurate in student information system weekly

• Maintaining a drill calendar to ensure safety drills are completed on time

Qualifications :

• Bachelors degree or 3 to 7 years of work experience preferably in education and/or business or operations management 

• Demonstrated management and leadership skills (e.g. at least 2 years managing a team or multiple large projects)

• Strong project and time management skills; ability to effectively backwards plan juggle multiple priorities with great attention to detail and deliver consistent and timely results

• Strong strategic and analytical skills with an aptitude for shifting from firefighting to systemsbuilding

• Sense of humility customer service mindset and shows urgency and the ability to proactively solve problems and make decisions quickly

• Excellent communication public relations and interpersonal skills

• Excellence organizational skills

• Openness to giving and receiving frequent feedback

• Ability to evaluate problems and implement effective and creative solutions

• Ability to maintain emotional control under stress 

• Ability to work urgently in a fastpaced and resultsoriented environment

• Ability to develop and grow relationships 

• The desire to learn grow and develop professionally

Additional Information :

Compensation and Benefits

KIPP Columbus offers a competitive salary and a comprehensive benefit plan including medical and dental insurance as well as group term life insurance retirement plan and paid time off.  

Statement of NonDisclosure

KIPP Columbus is committed to a policy of equal treatment for all individuals applying to the school for consideration of any position (admission employment etc.). KIPP Columbus does not discriminate on the basis of disability gender nationality race or ethnicity religion sexual orientation or any other characteristic that is contained in the definition of hate crimes set forth in Section 4112.02 of the Ohio Revised Code.

Remote Work :

No

Employment Type :

Fulltime