Revenue Cycle Account Manager
Revenue Cycle Account Manager
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Job Description
The Revenue Cycle Account Manager is responsible for the execution and management of the revenue cycle process from beginning to end for their assigned offices. As a Revenue Cycle Account Manager you will be an integral part of the GEN4 team as well as each office you support. This role requires attention to detail as well as flexibility as no two days are the same.
Supervisory Responsibilities: None
Duties & Responsibilities
- Collecting and reviewing all patient insurance information needed to complete the billing collections appeal and/or cash processes to ensure clean claims submission to insurance carriers.
- Following up on dental billing and accounts receivable for all payer types.
- Processing dental insurance EOBs appeals denials and following up with denial resolutions timely and accurately.
- Understanding insurance EOBs and the appropriate adjustment best practices according to internal guidelines.
- Posting payments received from insurance carriers and patients.
- Effectively utilizing various means for collections including but not limited to phone fax mail and online methods.
- Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly.
- Audit accounts for quality.
- Performs other related duties as assigned.
Qualifications :
- One year of dental revenue cycle dental billing dental operations or dental clinical skills
- Knowledge of Eaglesoft Open Dental and/or Dentrix preferred.
- High school diploma or general education degree (GED) preferred.
- Strong customer service skills with a focus on providing timely responses to customers
- Excellent problem solving and decisionmaking abilities.
- Strong organizational abilities; detail oriented.
- Skilled at managing multiple tasks with goals and deadlines
- Excellent verbal and written communication skills.
Additional Information :
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Equal Opportunity Employer
Gen4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
