UX Researcher
UX Researcher
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Job Description
Range Experience support customers realizing their home furnishing dreams. We create digital solutions for the entire IKEA range and for all IKEA retailers. We build 3D planning and guiding solutions for the full home. Customers should experience an accessible inspiring and rewarding journey based on needs and preferences and coworkers help our customers with a fun efficient and unbroken sales process. The solutions and capabilities we develop are an integral part of converting visitors into delighted customers. Creating a personalized experiences is an integral part of what we do.
Range Experience deliver solutions to all IKEA retailers in over 50 markets and more that 400 stores and digital channels. All solutions are made to help customers and coworkers in all customer meeting points from the mobile phone to the largest IKEA store in the world.
Responsibilities:
Lead user research including ethnographic studies to enhance product development.
Collaborate with product owners UX designers and tech leaders in an agile environment.
Mentor UX designers on usability testing.
Plan conduct and analyze ethnographic studies interviews surveys usability studies and A/B tests.
Present findings and prioritize actions based on research.
Requirements:
Proven UX research experience in an agile environment.
Knowledge of research methodologies and tools including inclusive and accessibility design.
Ability to translate complex data into actionable insights.
Datadriven with a focus on measurable outcomes.
Passion for retail home furnishings and user needs.
Excellent communication skills.
Fluent in English; willing to travel.
GROWING TOGETHER IKEA of Sweden is a vibrant culture where ideas are heard where there is opportunity to learn new skills and where the goal always is to create a better everyday life for the many people. We give downtoearth straightforward people the possibility to grow both as individuals and in their professional roles. We offer this position in a fast paced truly global environment with an endless supply of challenges and development opportunities.
At IKEA we are looking for people who believe everyone deserves a seat at the table. Youre welcome no matter where you come from what you believe and what you look like. We dont even care how you have furnished your home. Were interested in you simply because youre you. Even if your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. We believe that peoples different perspectives backgrounds and personalities make us better at understanding our customers dreams and needs. At IKEA were all on the same project.
If you have a special need that requires accommodation in the recruitment process just let us know.
Additional Information :
The position is placed on site in Malm and might require some longdistance travelling. If you are having questions regarding the process contact our recruiter Sarah Arshad
Please submit a portfolio of your work together with an English resume either as a link or as a PDF so that we can get to know your work. Applications with a portfolio is mandatory. Please submit by 10 February 2025.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
