Data amp Finance Support Team Lead
Data amp Finance Support Team Lead
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1 Vacancy
Job Description
Posting Date: 13 Jan 2025
Location: Kuala Lumpur Wilayah Persekutuan MY 59200
About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership technology operations risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities
- Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
- Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
- Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
- Ensure all incidents and problems are proactively managed Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
- Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
- Adopt standard Incident and Problem Management workflow and processes i.e timely ticket defect and incidents loggings including proper change management processes and quality issue/impacts emails
- Participate in DR/BCM activities or infrastructure related upgrade
- Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
- Aside from daytoday support duties there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
Job Requirements
- Degree in computer science/engineering or related disciplines.
- Min 5 years of experience in application development and support environment in Banking Finance ETL Data warehouse Finance knowledge for GL MAS GST Regulatory and Reporting/business intelligence
- Individual must have working experience in Unix/Windows platforms batch scheduling tools Database query skills BI Tools skillsets
- Mandatory Technical skills : Oracle / MS SQL Unix/Linux AS400 ControlM Shell scripting Informatica Hadoop OneSumX Hyperion SAP GL Ray Informatica BASEL Cloudera Big Data Teradata
- Knowledge of ITIL of similar framework will be advantage
- Technical Experiences in servers knowledge and configuration for Hive Impala HDFS YARN Sqoop Oozie Hbase kafka Map Reduce/Spark SAS OBIEE Qliksense Microsoft Power BI Quantexa Adobe Campaign Websphere HCL Campaign are good advantageous
- Excellent communication interpersonal and analytical skills
- Excellent knowledge of front to back banking business finance risk and accounting data across various sectors
- Excellent & proven Incident/Problem Management and organization skills a must
Employment Type
Full Time
