Field Technical Support SpecialistEngineer - Canada
Field Technical Support SpecialistEngineer - Canada
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This field position is responsible for assisting the Territory Engineered Modernization Sales Engineers Service sales field operations and management resources in any activities necessary to promote the sale and technical project management of complex repairs retrofits lifting equipment modernization and consultation services. In addition this position is expected to collaborate with Territory Sales resources to advance our customers knowledge of Konecranes products and solutions.
- Support the strategy to advance growth in engineered modernizations business by assisting the sales Engineers all through to the field execution and installation. This includes field project sales support field project management installation and subcontractor management/selection of all modernization projects.
- Assist in all servicerelated technical opportunities by providing technical expertise to all field operatives as requested.
- Work in close cooperation with Project Managers and local operatives.
- Provide expertise in the development of prepackaged retrofits of Konecranes equipment.
- Communicate and consult with the field organization in the development of specifications for lead generation and conceptual discussions for the advancement of Konecranes products and services.
- Increase the effectiveness and efficiency of all major project activities using communication technical expertise and organizational skills to achieve customer satisfaction and the financial goals of the business unit.
- Review and make recommendations on better application scope of supply and sales documents prior to submittal to the customer.
- Assist Konecranes sales team when requested in product introductions and Lunch & Learns to advance lead generation.
- Project manage and team lead field operatives or subcontractors and supervise major projects and/or activities related to Engineered Modernizations or other projects as required.
- Assist the local branch resources on proper scope sales activities presentations and ultimately project management of Crane Reliability Study (CRS) services with responsibility for growth initiatives management and operational aspects of CRS resources and activities (including its separable and individual aspects) within the territory assigned.
- Support in maintenance of all Konecranes specialized tooling and equipment. (Rail Q RoboRail Rope Q device.
Qualifications :
Minimum of fiveyears technical expertise in electrical mechanical and field installations relating to the overhead crane industry required. Must be able to read mechanical and electrical prints process technical information and provide technical instructions. Must have the aptitude to learn at fast pace. Must have demonstrated leadership experience welldeveloped people skills a basic understanding of mechanical and electrical principles good written and verbal communication skills and good PC skills including proficiency in Microsoft Project Excel and Word.
OTHER REQUIREMENTS: Travel estimated at 60% to meet with customers sales support or other field duties. Must have and maintain a good driving record including a valid drivers license. Must be willing and able to work at heights. Must show ability to work independently as well as in a team environment. Must be comfortable in a fast pace growthoriented environment. Must show commitment to safety.
EDUCATION:
Bachelors degree in Mechanical Engineering Mechanical Engineering Technology or Electrical Engineering is preferred and/or equivalent experience in the crane industry recommending suggesting designing and evaluating solutions to customer issues on process equipment.
Additional Information :
What were offering inreturn:
- Company vehicle
- RRSP Match
- Standard Benefits (Dental Vision and Medical)
- Profit Sharing
- Paid Holidays/Vacation
- Personal Emergency Leaves
- Learning Development Programs
- Flexible Hours
- Short & Long term Disability Plans
How to Reach Us
If you dont meet the desired criteria 100% and your resume looks like an experiment Dont worry! Life experience is also important so show us what you can do.
Please send us your meaningful application documents online.
Grow your career with Konecranes and discover exciting opportunities while doing the work you love!
Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
