Resource Coordinator Patient Escort - Patient Escort Department Full-time Days
Resource Coordinator Patient Escort - Patient Escort Department Full-time Days
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Salary Not Disclosed
1 Vacancy
Job Description
- Hours: 40 hours per week
- Shift: 6:30 AM 3:30 PM (Works Rotating Weekends and Works Holidays)
- Location: Feinberg/Galter; FL MZ
The Resource Coordinator Patient Escort reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
The Resource Coordinator Patient Escort facilitates the scheduling and training of Dispatchers and Escorts. Additional responsibilities include electronic (TeleTracking) reporting assisting with daily supervision and transporting patients when volumes are heavy.
Responsibilities:
- Assesses transportation needs for assigned shift and monitors activities to ensure patients as being moved in a safe and timely manner.
- Responsible for running and maintaining key reports through the Patient Escort software (TTI) including response times and employee productivity.
- Assists in the coordination of employee scheduling both longterm and daily needs.
- Serves in a support capacity for employee timekeeping reporting (Kronos).
- Identifies and communicates critical situations involving the transport of patients blood or specimens in accordance with departmental standards.
- Transports patients when volumes are heavy.
- Performs Dispatch functions if necessary.
- Operates monitors all aspects of Electronic Transport software system; including entering requests altering priorities request audit employee breaks and appointments for diagnostic testing.
Qualifications :
Required:
- High school diploma or equivalent.
- Must be able to speak spell read write and understand English.
- Excellent communication skills and ability to interact well with patients of all ages.
- Must have exceptional patient relations skills
- Must be able to work under stress in a fastpaced environment.
- Must demonstrate reliability punctuality and good attendance.
- Ability to be on feet for the majority of the day.
- Excellent hygiene is a necessity.
- Must have no lifting restrictions.
- Enrollment in BLS training course within 2 months of hire and successful completion within 3 months.
Additional Information :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
