Car Rental Customer Service Agent with German
Car Rental Customer Service Agent with German
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Job Description
Are you passionate about customer service and problemsolving Join our team as a Customer Service Agent with German for a leading car rental company in Athens!
Your Role:
As a Customer Service Agent with German you will be the first point of contact for customers assisting them with inquiries reservations and troubleshooting any issues related to car rentals. Your goal will be to provide excellent support and ensure a seamless rental experience.
Key Responsibilities:
Handle customer queries via phone email and chat (no video required).
Assist with bookings cancellations and modifications.
Maintain accurate customer records in the database.
Troubleshoot common issues using available resources.
Provide clear and helpful recommendations to customers.
Ensure a positive and professional experience for every customer.
What Were Looking For:
Language Skills: Native/Fluent in German & good English (B1 level minimum).
Education: High School Diploma or higher (preferred).
Experience: Previous experience in a customerfacing role (hospitality or car rental experience is a plus).
- Strong problemsolving and troubleshooting abilities.
- Techsavvy with a keen eye for detail.
- Upbeat positive attitude (youll often handle urgent issues).
- Passion for delivering topnotch customer service.
Why Join Us
Work in a dynamic and fastpaced industry.
Be part of a supportive and friendly team.
Private Health & Life Insurance
25 days PTO/year
Relocation Support for new hires outside of Greece.
If youre ready to drive your career forward apply today!
Employment Type
Full Time
