German Junior Customer Support Specialist in Poland
German Junior Customer Support Specialist in Poland
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Job Description
Elevate Your Career with Us!
We are seeking an energetic and customerfocused Customer Support Specialist to join our innovative team. If youre adaptable friendly and excel in a fastpaced environment this is the perfect opportunity for you!
Role Overview:
As a Customer Support Specialistyoull be the first point of contact for customers via phone chat email and social media addressing inquiries related to accounts technical issues and financial matters. Your efforts will directly contribute to customer satisfaction and operational improvements.
Key Responsibilities:
- Deliver exceptional support across phone chat email and social media platforms
- Resolve inquiries about account setup verification logins financial issues and technical problems
- Provide expert advice especially for clients in the sports industry
- Respond quickly to customer queries feedback and concerns
- Foster strong client relationships with clear and effective communication
- Ensure service excellence while adhering to company policies
- Propose process improvements to elevate the customer experience
Requirements:
- Fluent in German (C1 level)
- Fluent in English (B2 level)
- EU Citizenship or Polish Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Health & Life Insurance: Comprehensive protection for your wellbeing
- Remote Work: Enjoy the flexibility of working from home
Eager to advance in your customer support career Apply nowwere excited to connect with you!
Employment Type
Full Time
