RETAIL STORE SUPERVISOR CAPE GATE
Our client is actively seeking an energetic and enterprising Store Supervisor to become a valuable addition to their team. Your main responsibilities will be to guide and assist the stores daytoday activities aiming to surpass store targets foster innovative initiatives and elevate customer service standards to meet and exceed overall objectives.
Key Responsibilities
- Assist store team development by identifying training and coaching needs emphasizing talent management and succession planning.
- Administer and manage performance in alignment with company policies and procedures.
- Assist customer experience processes to ensure adherence to policies and procedures encompassing business instruction letters markdowns repricing promotions visual standards customer feedback and general housekeeping.
- Assist to enforce overall compliance by conducting thorough compliance checks through defined processes.
- Explore and propose new opportunities to boost sales and enhance brand awareness.
- Provide feedback on instore product performance to the support centre contributing to sales improvement.
- Collaborate with management on operational action plans sales performance increase and store expenditure monitoring based on sales and profitability reports.
- Authorize writeoffs breakages recalls and returns ensuring effective stock management.
- Assist in the maintenance of the the stockrooms overall upkeep to meet housekeeping standards.
- Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
- Accurately receive unpack merchandise and replenish the sales floor to drive sales objectives.
- Assist to lead and drive the store team to achieve store KPIs and operational strategy aligning with company values.
ONLY Candidates with a Minimum of 2 Years Experience in a key holder role will be considered.