Lisbon - French-Speaking Client Representative
Lisbon - French-Speaking Client Representative
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Job Description
Job Title: FrenchSpeaking Client Representative
Location: Lisbon Portugal (Onsite)
Company: Cross Border Talents
About Us:
At Cross Border Talents we specialize in connecting talented professionals with exciting global opportunities. Based in the vibrant city of Lisbon we are looking for a FrenchSpeaking Client Representative to join our team onsite. If youre passionate about providing outstanding customer service and fluent in French this is a fantastic opportunity for you to join a dynamic team in one of Europes most vibrant and beautiful cities. Relocation package provided for candidates moving to Lisbon.
What Youll Be Doing:
- Supporting Frenchspeaking clients: Handle inquiries and provide support via phone email and chat ensuring clients receive professional and efficient assistance.
- Troubleshooting and resolving client issues: Provide clear friendly and effective solutions to customer challenges.
- Collaborating with internal teams: Work closely with other departments to resolve complex client issues and ensure smooth service delivery.
- Gathering insights for service improvement: Provide feedback from client interactions to help enhance our services products and customer satisfaction.
- Exceeding client expectations: Go above and beyond to provide a memorable positive experience for each client interaction.
What Were Looking For:
- Fluent in French (both written and spoken): Fluency in French is required as youll be directly assisting Frenchspeaking clients.
- Clientfocused mindset: A passion for delivering excellent service and resolving client issues efficiently and effectively.
- Excellent communication skills: Ability to communicate clearly professionally and with a friendly tone both verbally and in writing.
- Problemsolving skills: A proactive and solutionoriented mindset to address and resolve client challenges.
- Experience in customer service (preferred but not required): Previous customerfacing experience is an advantage but were happy to train the right candidate.
- Onsite work commitment: Comfortable working onsite in Lisbon and engaging directly with clients in a facetoface setting.
- Techsavvy: Comfortable with customer service tools and open to learning new platforms.
Why You Should Join Us:
- Onsite work in Lisbon: Work from our office in Lisbon one of Europes most exciting cities with rich culture and stunning landscapes.
- Relocation package: Moving to Lisbon We offer a relocation package to help make your transition to the city as smooth as possible.
- Great worklife balance: Flexible working hours that ensure you can balance your work and personal life.
- Career growth opportunities: We offer excellent opportunities for career advancement and professional development.
- Inclusive and supportive team culture: Join a team where your contributions are valued and collaboration is key.
- Competitive salary and benefits: Enjoy a competitive salary health benefits and other perks to ensure you feel supported and appreciated.
Ready to Join Us
If youre a fluent French speaker with a passion for client service and are looking for an onsite role in Lisbon wed love to hear from you! Apply now to become a FrenchSpeaking Client Representative at Cross Border Talents and take the next step in your career. Relocation assistance is available for qualified candidates moving to Lisbon.
Employment Type
Full Time
