HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. This opportunity commences April 1 2025
Responsibilities:
- Lead and conduct business analysis at varying levels of detail with relevant stakeholders (e.g. public health units Public Health Ontario the ministry) appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and Agile Systems/OPS Standard Systems Development Methodologies
- Provide a comprehensive range of I and amp;IT business analysis lead services for diverse business and technology needs including development and maintenance of business relationships and providing ongoing I and amp;IT advice for improvements to/options for business development
- Prepare and advise on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
- Conduct ongoing business analysis activities and analysis within all phases of the project life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement
- Analyse defects and work with relevant parties in resolving of these defects
- Support any data migration and related activities as needed from legacy system to new provincial system
- Apply reengineering concepts to promote business improvements through alternative cost effective service delivery approaches
- Provide impact analysis and requirement/specification creation for supported initiatives due to upgrade of Panorama solution and alignment with the provincial Digital Health Immunization Repository
- Lead subject matter experts and stakeholder working groups conduct business analysis to assess clients current business problems defects improvements and minor enhancements
- Document the business requirements in such a way that technology solutions can be determined
- Liaise with the development and Quality Assurance teams inclusive of thirdparty vendor and ministry teams
- Present complex information equally well to technical and nontechnical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
- Promote the appropriate application of I and amp;IT to business problems and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
- Develop and maintain business processes and user documentation for the upgrade of Panorama solution including support for infectious disease public health activities infectious disease case contact and outbreak investigation and management immunization administration and vaccine distribution and delivery (inventory)
- Develop training materials / support the development of training materials as well as deliver / support the delivery of training relevant to the areas of accountability of the upgrade of the Panorama solution
- Prepare and respond to queries from executives relevant to the assigned areas of accountability of the provincial solution
- Conduct gap analysis of vendor release upgrades to identify changes needed for public health business processes and best practices including configuration reports and integration components
- Develop strategies prepare business cases and costbenefit analysis and conduct feasibility studies for business I and amp;IT initiatives
- Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects
- Monitor progress resolve problems and report regularly to I and amp;IT management and clients decision makers
- Develop performance measures for business analysis evaluation and conduct followup.
Skills
Experience and Skill Set Requirements
Public Sector Experience: 5 points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 years of experience working with federal/provincial/broader public sector healthcare providers
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge of Public Sector Enterprise Architecture artifacts (or similar) processes and practices and ability to produce technical documentation that comply with industry standard practices
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Indepth knowledge of industry standard such as Project Management Institute (PMI) and Public Sector I and amp;IT project management methodologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and experience with Public Sector Health related projects
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge and understanding of Ministry policy and IT project approval processes and requirements
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience adopting and adhering to Public Sector Unified I and amp;IT Project Methodology Public Sector Architecture and Gating process and Public Sector Standard Systems Development Methodologies
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with large complex IT Healthrelated projects.
Business Analysis Skills: 50 points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;10 years of experience in the following:
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Leading and conducting business analysis at varying levels of detail in order to assess clients business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Authenticating changes suggested by development provide analysis and suggestion to avoid impact to business operations and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Regularly reviewing production logs providing analysis and amp; suggestions to implement in a proactive manner and nbsp; and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Providing a comprehensive range of I and amp;IT business analysis lead services for diverse business and technology needs including development and maintenance of business relationships and providing ongoing I and amp;IT advice for improvements to/options for business development
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Preparing and advising on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Conduct ongoing business analysis activities and analysis within all phases of the project life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Leading subject matter experts and stakeholder working groups conduct business analysis to assess clients current business problems defects improvements and minor enhancements
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Documenting the business requirements in such a way that technology solutions can be determined
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Promoting the appropriate application of I and amp;IT to business problems and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Updating business processes and user documentation for changes related to supported solution Applying reengineering concepts to promote business improvements through alternative cost effective service delivery approaches
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Developing strategies preparing business cases and cost benefit analysis and conducting feasibility studies for business I and amp;IT initiatives
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Providing impact analysis and and nbsp;requirement/specification creation for supported solutions due to solution upgrades or any new requirements
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Conducting business modeling use case modeling conceptual and logical data modeling process and data flow modeling use case surveys business rules definition and nonfunctional requirements definitions for assigned projects
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice and for solutions including configuration reports and integration components
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Monitoring progress resolving problems and reporting regularly to I and amp;IT management and clients decision makers
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Developing performance measures for business analysis evaluation and conducting followup
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with dispensed drug data and/or immunization data.
IT Knowledge and Experience: 30 points
10 years of experience in the following:
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated awareness of emerging IT trends and technologies and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Highly proficient using MS Office products
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;While knowledge and experience with implementing cloud based technologies/solutions and nbsp;and Salesforce experience is not necessary it is useful experience in understanding the portfolio of Ontario immunizations solutions.
General Skills: 15 points and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong leadership and people management skills and experience
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Exceptional analytical problem solving and decisionmaking skills
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated strong interpersonal verbal and written communication and presentation skills
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proven troubleshooting and critical thinking experience
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to apply strong listening skills to facilitate issue resolution
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong interpersonal facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;A motivated flexible detailoriented and creative team player with perseverance excellent organization and multitasking abilities and a proven track record for meeting strict deadlines.
Must Haves:
10 years of experience in the following:
Leading and conducting business analysis at varying levels of detail in order to assess clients business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
Promoting the appropriate application of I and amp;IT to business problems and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice and for solutions including configuration reports and integration components
Knowledge and experience with implementing cloud based technologies/solutions and nbsp;and Salesforce experience is not necessary it is useful experience in understanding the portfolio of Ontario immunizations solutions