Advertisers Support Russian
Advertisers Support Russian
Posted on :
05-02-2025
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Russian speaking Advertisers Support for their Lisbon office.
Position: Advertisers Support
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Provide support to small and medium sized businesses using various channels (chat email and telephone)
- Provide pre and postsales support for all selfservice products
- Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
- Identify trends and solve problems facing multiple SMB clients
- Deliver a positive attitude towards the brand
- Maintain and update all jobrelated administrative forms.
REQUIREMENTS:
- Native/fluent in Russian (C1) both oral and written. Fluent in English (at least B2 level)
- Minimum 6 months experience in Customer service roles
- Knowledge of advertisement industry will be considered as an advantage
- Eligible to work in EU or Portuguese residency status
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently while being team player at the same time.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
Employment Type
Full Time
Key Skills
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