Community Partner Manager

Our goal is to establish BPI as a trusted partner in the bioprocess community by building and nurturing strong relationships with buyside stakeholders (pharma and biotech).

Working closely with our campaign marketing teams youll help create and deliver strategies to bring the right people to our events. Together with our content and publishing teams youll also play a key role in growing the life science community fostering engagement and uncovering new opportunities to drive audienceled revenue.

SCOPE OF INFLUENCE

• External Client Group: Pharma and Biotech profiles aligned with target audience and associations
• Internal Client Group: Conference Producers Campaign Marketing Delegate Sales Business Development and Delivery Team

PRINCIPAL DUTIES AND RESPONSIBILITIES

Audience Curation Research

• Identify attendee profiles required to improve the quality of our audiences in collaboration with content campaign and sales teams whilst also protecting paying delegate revenue  
• Work as part of a dedicated community team to research and identify prospects for targeted audience build
• Aggregate and compile lists of potential attendees from your own research (AI enabled LinkedIn Competitor agendas) and referrals from internal and external (speakers sponsor companies associations) networks

Audience Curation Acquisition

• Contact selected individuals by email and by telephone to discuss attendance and securing their event participation including various structured networking / social formats
• Rgister community members/contacts/clients on internal databases and maintain good records
• Ensure timely correspondence with registered guests throughout the guesting campaign to deliver excellent Cx and promote high show rates
• Prospect full attendee list to secure buyside participation for sponsored hosted products (e.g. onetoone meetings site visits hosted discussions and dinners)

Audience Curation  Delivery

• Attend events as required
• Fulfill audience delivery for sellside hosted products
• Manage relationships with key industry association and sponsorship representatives through onsite and facetoface meetings.  Cultivate relationships with stakeholders and partnerships for new opportunities

Audience: Reporting and Analytics

• Provide weekly reporting on confirmed guests against targets
• Monitor guest uptake and invite output to ensure required job titles targets are being met
• Provide sales team with timely reporting on attendance for client events
• Conduct postevent analysis including best source types and  show rates

Qualifications :

Work experience in a community events or other relevant role is highly beneficial for this role. 

An interest in the Life Science Industry is also desirable.

Additionally the skills we will ask you to evidence are:  

• Proficiency with MS Office
• Excellent interpersonal and relationship management 
• Ability to network with senior industry figures
• A customercentric outlook
• Research skills using several information sources
• Time management with an ability to multitask and attention to detail
• Ability to prioritise work to tight deadlines and adapt to lastminute adjustments
• Enthusiasm and a collaborative mindset
• Desire to think creatively innovate and shape a product around customer needs
• Excellent written and verbal communication skills with meticulous attention to detail

Additional Information :

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa.com 

Our benefits include: 

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely 
• Great community: a welcoming culture with inperson and online social events our fantastic Walk the World charity day and active diversity and inclusion networks 
• Broader impact: take up to four days per year to volunteer with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves 
• Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from plus companyfunded private medical cover 
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares 
• Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more
• Recognition for great work with global awards and kudos programmes 
• As an international company the chance to collaborate with teams around the world

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

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