Customer Support Advisor - Dutch Speaking
Customer Support Advisor - Dutch Speaking
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Salary Not Disclosed
1 Vacancy
Job Description
As a Customer Support Advisor Dutch Speaking you will be reporting to the Customer Support Team Manager you will be part of the Customer Service Department.
Are you looking for a great opportunity to develop your skills Are you a flexible driven and solution oriented person with an open mindset Are you a real peoples person with amazing customer service skills
Seize the opportunity and find out more about us!
Were looking for real team players to be a part of Entain and provide professional support to our customers.
What you will do
Provide award winning standard service across all contact channels as required through all communication channels (voice and nonvoice) whilst maintaining service levels and efficiencies
Provide first time resolution to customer contacts ensuring a positive and engaging service for the customer
Improve and optimise customer value through maximising customer conversion and retention opportunities utilising company marketing initiatives and the Sales through Service mentality
Proactively escalate any issues to ensure the customer receives a resolution to their query
Qualifications :
- Contact Centre and Customer Service Experience an advantage
- Fluent in English and Dutch written and spoken to an excellent standard a must
- A great attitude and desire to help our customers
- Reliable with a strong work ethic
- A flexible approach to work schedules and shift patterns
- Able to react to company needs
- A proactive and can do approach
- Confidence to interact with customers through a variety of communication methods including voice email and live chat with the ability to multitask
- Can work independently and within a team
- Quality of service and going the extra mile is at the heart of your service approach
Additional Information :
At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.
Depending on your role and location you can expect to receive benefits like
- A permanent work contract for 40 hours
- The possibility to grow and develop in an exciting industry
- Awesome team of very knowledgeable & supportive colleagues
- A modern and dynamic working environment
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.
At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
