Specialist Customer Excellence II Procurement Shared Services
Specialist Customer Excellence II Procurement Shared Services
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Job Description
Specialist Customer Excellence II (Procurement Shared Services)
Job Description
The Specialist Customer Excellence II (Procurement Shared Services) works within Procurement Shared Services which provides contracting and/or sourcing direction to multiple functional areas within the company. The role supports the Lead and is responsible for supporting enforcing and managing the strategy at the transactional level set by the Category Management Team at the site in concert with the Corporations overall strategies. The positions objective is to lead through execution of assigned transactions while deploying process efficiencies
Responsibilities
- Understand the Organizations approved buying channels and contracting policy for goods and services and help guide requestors to the appropriate buying channel Supplier Management Team
- Support and collect due diligence information required for evaluating and approving new suppliers in line with the Preferred Supplier Networks
- Administrative support for Procurement projects and supplier management (contract reviews bid summary justifications vendor record updates approving Purchase Orders data analysis)
- Works with high ethical standard in compliance with the law and the AbbVie policies and procedures
- Support the Category Management Team strategy by enforcing the supplier preferred network having understanding of Category Management Team initiatives/priorities having subject matter expertise and educating stakeholders of the same
- Effectively develop and negotiate confidentiality agreements stand alone contracts and Statements of Work and any other agreement in alignment with agreed category strategies at a financial approved and authorized for the position
- Manage standard ProcuretoPay intake contract requests within established Service Level metrics
- Lead in the development deployment and execution of process efficiency related projects that serve to improve customer experience within the ProcuretoPay process
- Be a subject matter expert over Procurement processes & across multiple categories within the Procurement Team
- Develop & lead stakeholder educational forum around Procurement initiatives and processes
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Qualifications :
- Bachelors degree preferred
- The ideal candidate should have a minimum of 3 years of procurement/negotiations experience in purchasing preferably but not limited to Pharmaceutical.
- Strong knowledge of MS Excel PowerPoint Word and Outlook. Possesses ability to learn and utilize other software tools as necessary
- Solid experience conducting vendor negotiations
- Strong experience of customer services type roles
- Strong communication presentation and interpersonal skills.
- Ability to prioritize and organize workload across multiple projects
- Strong organizational skills required to coordinate and manage multiple cross divisional work process and projects
Key Stakeholders
External Vendors Category Management Teams functional business partners (e.g. finance business owners other support functions) and leaders within the Procurement team.
Additional Information :
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our shortterm incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
