Data Administrator
Data Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Role Summary:
Our Mississauga office is currently recruiting a Bilingual Data Administrator for our Alarm Response Center (ARC) who will provide timely panel configuration and account administration. This position provides support for ARC and interacts with various internal teams including Sales Installation Coordinators and Field Technicians ensuring efficient configuration data management and account setup.
Key Job Responsibilities:
- Commissioning and configuring new customer accounts while facilitating ongoing system updates and enhancements.
- Maintaining data accuracy and integrity by making necessary updates changes or corrections.
- Assisting technicians and team members with system troubleshooting and configuration support (by phone or remote sessions).
- Performing remote panel configurations; data entry and maintenance to ensure accurate account records.
- Coordinating with relevant internal and external stakeholders to confirm connectivity solutions (e.g. IP cellular) for accounts.
- Creating and updating compliancerelated documentation (e.g. ULC Certificates) ensuring that accounts meet all regulatory requirements.
- Supporting key customers with user credential management access changes and ongoing updates as required (e.g. Key Fob management).
- Generating routine and ad hoc reports (e.g. performance compliance or operational) providing insights for process improvements.
Qualifications :
- PostSecondary Degree/Diploma in Business Administration IT or any technical diploma is an asset
- Minimum of 2 years of experience within a technical support role.
- Strong knowledge of PC based applications (Microsoft Office Suite etc.); Experience with configuration software (e.g. Mastermind) is an asset.
Additional Information :
More about the position:
- Bilingual verbal and written communication skills required.
- Detail oriented and strong organizational skills.
- Ability to work well under pressure in a fast paced selfdirected multitasking environment
- Strong interpersonal skills and effective at building relationships with a strong client service orientation.
- Selfmotivated detail oriented and has highly developed organizational skills; Adaptable to changing environments.
Our offerings include
Competitive compensation and benefit package
RRSP matching
Employee Discounts
Learning and Development opportunities
Reward and Recognition Program
Supportive and positive team environment
Background Check Requirements:
As a condition of employment this position may be subject to the successful completion of the following preemployment conditions:
- Criminal Background Check
- Reference Check
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
