Customer Relations Sales Ambassador - English
Customer Relations Sales Ambassador - English
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1 Vacancy
Job Description
Within this role you are the voice of our customers and help them with any question concern sales opportunities or moment of joy. Creating and sharing experiences with customers and colleagues thinking outside of the box and being creative in offering the right solution is what motivates you and what you love.
This matches you as enthusiastic Customer Relations & Sales Ambassador you:
- Are available for at least 24 hours per week (32 36 or 40 hours are also possible).
- Support our customers on social media by email and on the phone.
- Love to spot sales opportunities and recommend our products to fit the needs of the customers.
- Like to be challenged on productivity in combination with quality to reach channel targets and KPIs.
- Dont follow a corporate script or use boilerplate answers you have the ability to genuinely interact help inspire and be creative in your answers.
- Live the Rituals brand and transform customers everyday routines into more meaningful moments with your service.
Qualifications :
High on energy low on ego and with a little bit of humour. You are also one of a kind because of your desire to come up with personal and unique solutions. In addition you are patient and helpful. You truly listen and come up with relevant questions to help our customers. Working in a fastpaced environment energizes you. And lastly you have:
- Graduated from MBO (secondary vocational education) level or HBO (higher vocational education). Or finished your college degree.
- The confidence to handle English (native) speaking customers written and spoken.
- A background in a customer serviceoriented field.
- A caring personality in which you always put the customer at the centre of your universe :).
Good to know
- We work with different shifts. Monday Friday:
- 08:00am 16:30pm
- 08:45 am 17:15pm
- 10:00am 18:30pm
- 12:30am 21:00pm
- During the weekend we have a single shift. Saturday Sunday:
- 10:00am 18:30pm
- On Sundays and bank holidays an extra salary % is applicable.
- 100% flexibility is required for this position.
- You will start your first week with a fulltime inspiring oneweek training program at the office. Followed with a 1315 weeks onboarding program on the job.
Your path to a new career
Join and grow with us! Show your interest and apply quickly online! The next steps afterwards:
- Marco Martins will contact you within 5 working days.
- You will be invited to do an online and writing assessment.
- A telephone introduction meeting with Marco Martins of approximately 15 minutes will follow soon after.
- You will be invited for an interview at our office to meet with a Customer Relations Team Lead and Marco Martins. Afterwards you will be shown around our beautiful office at The Edge West (Amsterdam).
- You will receive a proposal with the terms of employment.
Any questions Please send an email to Marco Martins at and mention Customer Relations & Sales Ambassador in the subject.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
