Team Lead - Product Specialist
Team Lead - Product Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Team Lead Product Specialist will be responsible for coordinating a team of product analysts and catalog managers to ensure the accuracy and effectiveness of productrelated data for ecommerce. This role involves setting up processes to maintain product data quality control and publications to the ERP and ecommerce website. The Team Lead will also be responsible for coaching and training team members providing feedback and helping them achieve their monthly KPIs. Additionally the role includes conducting software research in AI to help scale the data enrichment process utilizing a PIM system to store and maintain product master data and using SQL data storage and queue to process data. The Team Lead will act as a subject matter expert run analytics and encourage Emco profit centers to use the ecommerce platform. They will also be in contact with stakeholders using the ecommerce platform and influence vendor partners on their digital change journey. This position will report to the Manager Product and Data Management.
Key Responsibilities:
- Coach and train product analysts providing feedback and reviewing their performance regularly.
- Be a subject matter expert in product knowledge (Plumbing HVAC Industrial and Waterworks) to help the team output the best product data possible.
- Prioritize work and help the team achieve monthly KPIs.
- Set up processes to maintain ecommerce product data quality control and publications to the ERP and ecommerce website.
- Deliver worldclass customer service by responding to all customer vendor and management requests in a timely fashion.
- Create audit checklists to help the team correct product data issues.
- Ensure product information is accurate uptodate and compliant with data standards.
- Create data standards to ensure the standardization of product data.
- Conduct software research in AI to help scale the data enrichment process.
- Utilize a PIM system to store and maintain product master data.
- Be in contact with stakeholders using the ecommerce platform.
- Act as a subject matter expert and run analytics to encourage profit centers to use the ecommerce platform.
- Review team processes and improve them to ensure efficiency and effectiveness.
- Transform strategic information from the Sales and HeadOffice leadership team into tactical processes for the team to follow.
- Influence vendor partners on their digital change journey to acquire marketing data in a timely and repetitive fashion.
- Create and maintain processes and training documentation with the help of the team.
- Assess situations quickly and provide a course of action to best meet the needs of the team and the Profit Centre customers.
- Use SQL data storage and queue to process data within the PIM system.
- Review and analyze large amounts of information and draw informative conclusions and recommendations covering areas such as product descriptions attributes SEO and other data fields.
Qualifications :
Position Qualifications:
- Bachelors degree in business Information Systems or a related field.
- Minimum of 5 years of experience in product management ecommerce or a related field.
- 35 years of experience in leading and managing a team.
- Strong understanding of ecommerce platforms ERP systems and PIM systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fastpaced environment and manage multiple priorities.
- Experience in stakeholder management and business analytics.
- General proficiency in SQL data storage/warehousing and queue management.
- Ability to communicate with IT regarding system failures.
Skills:
- Strong analytical skills with attention to detail and accuracy.
- Excellent followup skills.
- Good logistics knowledge.
- Problemsolving skills.
- Enthusiastic personality with an emphasis on teamwork.
- Ability to review and analyze large amounts of information and draw informative conclusions and recommendations.
- Proficiency in using PIM systems for managing product master data.
- Strong business acumen and stakeholder management skills.
- Bilingualism English and French is an asset
Additional Information :
Why Join Our Team
EMCO Corporation is one of Canadas largest integrated wholesale distributors of plumbing HVAC waterworks and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
Salary Range:
This will depend on your experience: 75K100K annually.
In addition we will offer you:
- Great mentors and onthejob training
- Growth potential with competitive salary benefits and profit sharing
- A career with a solid stable company with strong core values
- Participation in our pension plan with employer contributions
- Worklife balance and flex time
EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
