Technical Business Analyst with SIAMITSM
Technical Business Analyst with SIAMITSM
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Job Description
Technical Business Analyst with SIAM/ITSM and/or CRM Case Management Baseline Security Clearance Sydney/Canberra/Adelaide
SIAM/ITSM Experience with the development of a Service Integration and Management capability and/or experience with IT Service Management requirements development and delivery with a focus on Incident Change Problem Knowledge Availability Security and Release Management. UML/SysML/Archimate and/or BPMN modelling with Level 0 Context Diagrams Level 1 3 Diagrams development.
CRM Case Management Specialist Experience with requirements development for case management including case creation ongoing case development and archiving
1. Demonstrated experience as Business Analyst working closely with business stakeholders and delivery teams in complex program environments
2. Experience in agile and hybrid delivery model
3. Excellent communication and facilitation skills including ability to facilitate discussions and workshops to bridge technical and nontechnical stakeholders
4. Excellent written communication skills including ability to document clear requirements and other documentation including clear diagrams.
5. Experience working in complex agile environments with an ability to adapt to changes in project direction and stakeholder expectations
6. Experience in developing datadriven solutions to inform business strategy and decisionmaking.
7. Australian Citizen with Baseline Security Clearance
8. Hybrid working model with flexible work location Sydney/Canberra/Adelaide
$BA #techBA #businessanalyst #itsm #siam #itservicemanagementbusinessanalyst #australiajobs #canberrajobs #sydneyjobs #adelaidejobs #uml #bpmn #archimate #sysml
Employment Type
Full Time
