Network AdminApurwaa Raj1
Network AdminApurwaa Raj1
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Job Description
The Network Administrator shares responsibility for the operational support of Local Area Networks (LANs) Wide Area Networks (WANs) including both wired and wireless eFax and VoIP networks. This role ensures that all parts of the network are functioning properly by monitoring performance of the networks identifying issues and finding opportunities for optimization of bandwidth and speed. The Network Administrator also covers any changes to the network as assigned by the Network Manager including equipment installation software upgrades and patching in a manner to minimize disruption of business operations.
Responsibilities
Support LAN and WAN (SDWAN)
Support Internet Circuits Outages
Configure and Support VOIP and eFax
Support Switches Access Point and other physical hardware
Monitoring Network for any outages slowness on networks via Zendesk (support ticketing platform) and Logic Monitor (Network monitoring solution) and respond to it
Work with end users for any Network VoIP or eFax related issues
Call store managers for scheduling maintenance or hardware change
Communicating networking issues to other engineer and management
Fixing software and hardware configuration issues for users ondemand or from inspection of the systems
Technical Skills Requirement
Minimum 24 years of experience with Network Administration.
Fundamental Knowledge of Network Protocol
Experience working with Cisco Meraki Network Switches Access point
Experience working with VeloCloud SDWAN
Experience working with Cloud Hosted VoIP and eFax Ring Central is preferred
Experience working with Network Monitoring tools
Experience working with Telco to open ticket and get support.
Strong technical documentation skills.
Strong communication and interpersonal skills to work with end user.
Keen attention to detail.
Open to learn and adapt new technologies.
CCNA certified.
Employment Type
Full Time
