Tier 1 Help Desk

A2Zxperts

Posted on : 17-01-2025

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1 Vacancy

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Job Location

Harrisburg, PA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 17-01-2025

Job Description

C2C/1099

Job Title(Tier 1 Help Desk)

Job typeOnsite contract

Job LocationHarrisburg PA

Preferred candidateLocal

This team teleworks every Friday.

***Saturday work from 8 AM 12 PM is scheduled for once a quarter and management will give at least two weeks notice beforehand.***

Required/Desired Skills

Skill Required/Desired Amount of Experience 1 years previous IT Service Desk and/or Call Center experience required Required 1 Years Experience with call tracking and ticketing software Required 1 Years Attentive to details and ability to be resourceful (using supplied documentation) Required 1 Years Ability to support users with limited knowledge of computers software hardware and systems Required 1 Years Above average communication skills and telephone manner. Required 1 Years Basic User & Security Group Active Directory administration Required 1 Years Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 Required 1 Years Experience with using and troubleshooting Office 365 within a network environment (permissions calendar sharing delegation) Required 1 Years Excellent organizational skills Required 0 You will be a selfmotivated achiever who gains satisfaction from providing excellent customer service Required 0

If Interested please send your resume to

Employment Type

Full Time

Company Industry

Apply Now

About Company

A2Zxperts

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Tier 1 Help Desk

A2Zxperts

Job Description

C2C/1099

Required/Desired Skills

Employment Type

Company Industry

About Company

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