An Adobe Experience Manager (AEM) Support Engineer provides technical expertise to maintain troubleshoot and optimize AEM implementations. Key responsibilities include:
System Support: Monitor and resolve technical issues related to AEM including performance scalability and configuration challenges.
Development Assistance: Collaborate with developers to implement and test new AEM features components and templates.
Upgrades and Patching: Manage AEM upgrades patches and version updates to ensure system security and functionality.
Performance Optimization: Analyze and enhance AEM system performance ensuring efficient content delivery and system stability.
User Support: Assist content authors and endusers in resolving applicationrelated issues and providing guidance on best practices.
Integration Management: Troubleshoot and maintain integrations with thirdparty tools and APIs.
Documentation: Maintain detailed technical documentation for processes configurations and issue resolution.
Required Skills: Strong knowledge of Adobe Experience Manager Java/J2EE content management concepts and web technologies (HTML CSS JavaScript). Problemsolving communication and organizational skills are essential.
This role is vital for ensuring the seamless operation of an organizations AEM platform and supporting business goals through robust content management.
Strong knowledge of Adobe Experience Manager, Java/J2EE, content management concepts, and web technologies (HTML, CSS, JavaScript). Problem-solving, communication, and organizational skills are essential.
Education
Bachelors