Customer Service Representative I
Customer Service Representative I
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Salary Not Disclosed
1 Vacancy
Job Description
For over twentyfive years AdvaCare Systems has been a leading provider of Durable Medical Equipment to hospice organizations and skillednursing facilities throughout the Midwest. Our mission is to be the premier outcomedriven DME provider in the Midwest. We will achieve this mission by providing the best products and services through a dedicated staff of knowledgeable caring individuals who understand the emotional impact of care and are committed to providing endoflife quality.
The Customer Service Representative receives enters and reconciles customer orders and cooperates with AdvaCare billing dispatch operations and sales personnel to ensure equipment is accurately delivered picked up maintained and billed for.
Job Duties
Answer phones in a friendly customercentric manner.
Schedule deliveries pickups maintenance and repairs for all facilities home care and hospice providers.
Act as a customer liaison on issues of product availability equipment assessments and equipment troubleshooting.
Job Requirements
Associates degree or equivalent experience.
2 years of customer service/call center and/or Healthcare experience.
Empathy Passion and Enthusiasm for helping those in need.
Strong attention to detail.
Strong written and verbal communication skills
Strong computer/systems skills (Microsoft Office Suite etc.)
Shift Information
This is a weekend parttime remote work position scheduled for twelve (12) hours per weekend.
Employment Type
Full Time
