Italian speking Customer expert
Italian speking Customer expert
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Job Description
Join Our Team as an Operations Customer Expert I in Portugal!
Are you passionate about delivering exceptional customer service and finding solutions to complex problems Join us at Teleperformance Portugal where you will support one of the worlds leading fashion brands and enjoy vibrant cultural experiences in Portugal.
Company Overview:
Teleperformance is a global leader in integrated digital services known for its commitment to innovation diversity and outstanding employee experiences. Operating in over 91 countries and recognized as one of the top workplaces we pride ourselves on our multicultural team and excellence in customer service.
Role Overview:
As an Operations Customer Expert I you will play a crucial role in delivering personalized support and increasing customer satisfaction for a renowned fashion brand. Your contributions will help build lasting customer loyalty.
Key Responsibilities:
- Provide support via calls and emails in Italian and English.
- Assist with orders deliveries and returns ensuring a seamless experience.
- Collaborate with internal departments to resolve complex issues.
- Offer expert advice on fashion products to foster customer confidence.
What We Offer:
- Competitive Salary: Starting at 768 per month with a total compensation package up to 1379 including apartment benefits.
- Accommodation Support: Fully furnished apartments for the first 14 months for candidates living over 100 km from the workplace.
- Full Health Coverage: From the first day of employment.
- Meal Allowance: 7 per working day taxexempt up to 2026.
- Training and Development: Comprehensive training sessions to facilitate your success and career growth.
What Were Looking For:
- Fluency in Italian and English both written and spoken.
- Strong communication and problemsolving abilities.
- Previous customer service experience is an advantage.
- Positive attitude adapted to a multicultural environment.
Living in Portugal:
Explore Portugal rich culture and stunning landscapes while enjoying a healthy worklife balance. From beautiful coastlines to delectable cuisine Portugal offers a fulfilling lifestyle.
Recruitment Process:
Candidates can expect online assessments interviews and a thorough onboarding process. Be prepared to provide documents such as a valid ID and proof of qualifications.
How to Apply:
If your ready to make a significant impact in a dynamic global company send your CV and cover letter highlighting your experience in customer service and language proficiency.
Employment Type
Full Time
