Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join our team as a Front Desk Agent where youll be the friendly face and welcoming voice that sets the tone for our guests stay. As the first point of contact your impeccable customer service skills and attention to detail will create a memorable and positive experience ensuring our guests feel valued from checkin to checkout.
- Greet guests upon arrival facilitate smooth checkin/checkout processes and provide information about hotel services amenities and policies.
- Handle room reservations confirm guest details assign rooms and communicate any special requests or accommodations to relevant departments.
- Provide excellent customer service by addressing guest inquiries concerns and requests promptly and professionally creating a positive and welcoming atmosphere.
- Process payments verify payment information and handle financial transactions accurately including cash handling and coordinating with the accounting department.
- Serve as a central point of communication relay messages between guests and other hotel departments and maintain accurate records of guest interactions and requests.
- Hourly rate between $21$23.
Qualifications :
- One year experience at a hotel
- Able to work a flexible schedule including weekends and holidays according to department needs
- Previous experience at a luxury hospitality property desired
- Superior professional appearance and manner good character to work on a fastpaced team
- Great communication skills
- Confidence and ability to perform under pressure
- Must be able to stand for at least 8 hours and be able to lift up push and pull at least 35 pounds
Additional Information :
Terre du Soleil Ltd is an Equal Opportunity Employer M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Terre du Soleil Ltd complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
