Knowledge Manager - Service Delivery
Knowledge Manager - Service Delivery
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Job Description
As a Knowledge Manager at Turner & Townsend you will play a pivotal role in enhancing and maintaining our internal knowledgesharing platforms with a particular focus on our service delivery strategies.
Your primary responsibility will be to manage and refresh service delivery content on our dedicated intranet pages and other related areas.
The role involves curating organising and updating content to ensure it accurately reflects our service delivery model and provides our service delivery teams with the methodologies needed to be able to successfully deliver our services to our Clients. In addition content needs to be useble intuitive and easily accessible to our teams.
You will be based in either our Leeds or London office and will be joining our Global Knowledge Management team which focuses on sharing best practices and expertise across services and markets through their global intranet supporting business generation and service delivery strategies.
- Content Management: Own and update methodologies and best practice content on our service capability pages and related intranet areas.
- Collaboration: Work with service teams across the globe and knowledge management solutions leads to source and share best practice content.
- Quality Assurance: Ensure all content is accurate highquality and adheres to company standards.
Qualifications :
- Experience working on content generation and information management processes.
- Experience of working with and influencing a diverse global team to drive change and deliver success including senior management.
- Able to analyse information quickly and efficiently.
- Strong skills in the M365 suite including SharePoint.
Additional Information :
Our people share our Purpose and Values. Turner & Townsend provides a great place to work where everyone can make change happen and influence a better world.
We champion our people to succeed in both work and life. To support this we promote a healthy productive and flexible working environment that respects worklife balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.
Please find out more about us at
#LIBP1
SOX control responsibilities may be part of this role which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
SOX control responsibilities may be part of this role which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
